On plane now. Had to check bags. This is a half hour extra time to get bags after.
i want to saythis to them:
Apparently the plane had maintenance issues coming out of Colorado and instead is switching planes hey tried to fix it. One hour delay. Two hour delayed. Another 45 minutes delay. We miss our connecting flight to Tucson, and get new tickets.
We go from boarding 6 to boarding 8. It is obvious you all care so much about making us miss our flight to put us at such a low boarding priority, 2 groups below what we had PAID for.
It has now been three hours. They send a new plane instead of keep trying to fix the old one. We board and take off.
Our new flight is two hours later, so we sit around Dallas. Boarding time comes....and you don’t have a 4th flight attendant. We are delayed a half hour. If you need 4 you should schedule 5, because you throw hundreds of peoples schedules into jeopardy with one no show
We now board. Guess what? We have to check our bags because you put us as he second to last boarding group. That adds a half hour to our already overdue time to be back home.
And do you want to know why this upsets me so much? Because my father was buried this weekend. I was carrying his urn of ashes with me through all of this. He was in my bag. I didn’t want to subject him to your rough handling of bags. I have seen how they are thrown onto the conveyer and heaved into then planes.
And I had to subject his ashes to that. To being manhandled and thrown about in my luggage because you cared so little about the delays you caused us that after everything, we had to check or luggage because we were put so far back in the priority boarding. Thanks a lot.
You made an already awful weekend into a nightmare one. Thank you American Airlines. Thank you so much