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ladystorm last won the day on July 6

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About ladystorm

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    Reaper Mom
  • Birthday 09/07/1968

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    ladystorm at reapermini dot com

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  1. ladystorm

    Boxed Sets Restock?

  2. ladystorm

    Boxed Sets Restock?

    They get restocked. As not all components are manufactured in house (case, foam...) they are an inventory controlled item. People put stock from online to their carts and then they get cleared out about every 24 hours. Once a week, I manually go count every item in the factory and update the online quantities. This typically occurs on Mondays. Both of those items have already been updated.
  3. ladystorm

    Figures you can only get at the factory? (For melt)

    My understanding is the cast on demand portion is only for parts, not for whole models. I can be wrong, or people working the area could have been winging it. We may not have closed our internal communication loop. I will bring up these question at our next ReaperCon meeting and push for written copy of policy to be able to reference.
  4. ladystorm

    Reaper Bones 4: Enthusiasm and Commentary Thread

    I adore the little dino-guys in the Chrono Exp. They have such great character.
  5. ladystorm

    Reaper Bones 4: Enthusiasm and Commentary Thread

    That is a great question that we can't answer yet. We won't know which way it is going to go until we see the production proofs.
  6. ladystorm

    Reaper Bones 4: Information Thread

    Update: July 6, 2018 Thanks to everyone who joined us for our Livestream last Friday. If you missed it, you can find it on You-Tube: Livestream #001 6/29/18 https://youtu.be/U7bRp8vkc40 We’re up for an ENnie! We've been nominated for an ENnie Award! The ENnies are a big award in the RPG community, so this is kind of a big deal. Our Ma’al Drakkar from our Bones 3 Kickstarter is up against some maps, game tiles and some other miniatures. If you are so inclined, please go check it out and vote! Voting for the ENnie Awards will start next Wednesday, July 11, and run until July 21. http://www.ennie-awards.com/blog/2018-nominations/ Previews: This week, we’re going to take a look at the models from the Livestream. We shared this trio of dino-guys in the Livestream, shown here with our good friend, Sir Forscale. These are production samples found in the Chronoscope Expansion. Also production samples from the Chronoscope Expansion, we have XAIRobot and Caine the Cyber-Troll. The Chronoscope Expansion is a $50 item in the Reaper Pledge Manager. Here we have a 3D print of our Frost Giant Heroine from the Frost Giant Raiders Add-On. The Frost Giant Raiders are a $15 item in the Reaper Pledge Manager. Blacksting, the Wyvern, sculpted by the incomparable Julie Guthrie, is an $18 Add-On. This is a resin master copy. Also a resin master, sculpted by Julie, the Skeletal Dragon is an $18 Add-On. Jason Wiebe sculpted up this Dragon Turtle, shown here as a resin master; a $15 Add-On. And the Big Guy! Argent, sculpted by Gene Van Horne, towers over our Sir Forscale. He is a $20 Reaper Pledge Manager Add-On. This particular physical piece is a low-res 3D print. We chose to print low-res due to time constraints; he took 9 days to print low-res. The higher res version is already in the hands of our partners making the molds. Reminders: TLDR • Once an order is locked in, we cannot make changes to that order. Substitutions and deletions are not possible; however you may order new or additional items (via a new order) through the Reaper Pledge Manager. • Speaking of which, the Reaper Pledge Manager is scheduled to close on September 3, 2018 at 11:59 PM CST. • At this time less than 1000 original backers have not locked in their orders. Don’t be that person who gets nothing shipped because they didn’t lock in! Reaper Pledge Manager We would like to encourage all backers to review their completed orders by following the Completed Orders link on their Bones 4 Pledge Manager. The Reaper Bones 4 Pledge Manager link is https://ks.reapermini.com/bones4 If you see at least one order under Completed Orders, then you're fine. If you don’t have this link, you still need to finalize your choices and proceed through the checkout process. Before you lock in an order, please confirm you are using the correct email address and your pledge credit is being shown. If not, follow instructions below (Login Emails). Also an important note that seems to confuse people - no pledge level automatically includes *anything*. For example: If you want a Bones 4 Core Set, then you must select it, no matter which level you pledged under. If you want to spend your pledge on other rewards and not get a Bones 4 Core Set, that's OK. But nothing will be added to your cart for you. Ever. Remember, you can lock in more than one order, so there's no penalty to locking in now - in fact, because we generate our shipping charges live from the US, UK, or AU Carrier services, waiting could raise your postal rates, causing you to owe more! Pledge Manager Login Emails We repeat this a lot, but it is literally the most common problem we see in our inboxes, so we will continue to repeat it: It is mandatory that, when you log in to the Reaper Pledge Manager, you use the same email address that you use to login to your Kickstarter account. The only way we know which pledge was yours is by matching those emails. If you log in with a different email, your pledge credit will not be applied to your order, and you will be charged higher prices for your rewards. You can resolve this in one of two ways. You could create a second login with the correct email address. Or, you could login, click on Account Details, and change your email address to the one you use on Kickstarter.com. Then log out and back in. Other Problems If you have other problems, please email us at help@reapermini.com. Be sure to specify what project you're having a problem with (this is Bones 4). That same help desk handles all customer service for all of Reaper's retail and consumer orders, as well as our previous projects, so they need your help knowing how to best help you. Please don’t include screenshots or attachments, as we have stringent security protocols which filter these out and delete the messages containing them. Convention Schedule Our next scheduled show is ReaperCon, August 30th - September 2nd! You can get your tickets now at www.reapercon.com! Update Schedule Look for the next update on July 20, 2018. Our August Updates will be on the second and fourth Fridays, the 10th and the 24th to accommodate vacation schedules and Reaper Con! Thanks! ~Reaper
  7. ladystorm

    Reaper Bones 4: Enthusiasm and Commentary Thread

    So here is my plan: I'm cleared by the surgeon to be back in the office for less than 4 hours a day. Preferring to work mornings, I leave at noon. As soon as we can get the images to upload into the update, I'll post it. (yes, now assigned to me) Once posted, I need to supervise on the floor for a project. If time permits, I'll return to my office to answer questions, monitor comments, that kind of thing. Then I leave for my weekend.
  8. ladystorm

    We’re up for an ENnie!

    We've been nominated for an ENnie Award! The ENnies are a big award in the RPG community, so this is kind of a big deal. Our Ma’al Drakkar is up against some maps, game tiles and some other miniatures. If you are so inclined, please go check it out and vote! Voting will be open from July 11, 2018- July 21, 2018 at 11:59pm EDT! http://www.ennie-awards.com/blog/2018-nominations/
  9. ladystorm

    Reaper Bones 4: Enthusiasm and Commentary Thread

    hey! its update day.
  10. ladystorm

    Reaper Bones 4: Information Thread

    We know. It is on the list of updates that we are trying to get completed. The Bones 4 page (www.reapermin.com/bones4) is also woefully behind. I've been tasked with getting a list of these updates together so they can be completed. (no, that wasn't a request for yallz input)
  11. ladystorm

    Tagging or Name problems v2

  12. ladystorm

    Reaper Bones 4: Enthusiasm and Commentary Thread

    [MOD] Multiple pages of posts have been removed due to off topic conversations and behavior that violated forum rules. Thread will unlock in about an hour to allow for sufficient cool down periods. Repeat offenders will have warnings and posting restrictions. [/MOD]
  13. ladystorm

    Reaper Bones 4: Enthusiasm and Commentary Thread

    the original in process image had a few scales scattered to demonstrate there would be scales there. it has been completely filled in.
  14. ladystorm

    Reaper Bones 4: Enthusiasm and Commentary Thread

    we'll have good images afterwards.
  15. ladystorm

    Reaper Bones 4: Enthusiasm and Commentary Thread

    working on it... few tech issues, trying to launch....