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ladystorm

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Everything posted by ladystorm

  1. This is the Bones 4 Information Thread. In an effort to reduce confusion by people seeking information and asking on topic questions, we are creating two threads for our Bones 4 Kickstarter. This is the thread for information and questions. This thread will be moderated to ensure forum rules are followed. Posts of chatter and enthusiasm will be relocated to the Enthusiasm and Commentary Thread. https://www.kickstarter.com/projects/1513061270/reaper-miniatures-bones-4-mr-bones-epic-adventure?ref=profile_created 170722 - Reaper Bones 4 KickStarter Film V1-2.mp4
  2. ladystorm

    Reaper Bones 4: Information Thread

    Update for February 15, 2019 - No News is Good News! No News is Good News! Sadly, there's nothing new to report this Update. Things are still status quo with our warehouses running out of space and containers on the water. We'd planned on showing a few of the models from the Core Set and some of the Options, but the dreaded flu has crept into the Reaper offices this week, leaving us short handed in several departments. We'll have photos next week for sure. (Pass the chicken noodle soup.) We understand that this isn’t the most exciting news, but as we near the end of this project things are starting to ramp up. We’ve notified our shipping partners, sourced supplies, and started mapping out our fulfillment zones in our warehouses. We’re as anxious to start shipping as you are to start getting your rewards! There’s light at the end of the tunnel! Most Frequently Asked Questions How do I update my shipping address? To update your shipping address, log into the Reaper Bones 4 Pledge Manager and change those details. It is most important NOW, that you verify the address is correct, as any returned packages will be subject to reshipping charges. It is your responsibility to update your address through the Reaper Bones 4 Pledge Manager. Sending us an email to update it will not be honored. The Reaper Bones 4 Pledge Manager link is https://ks.reapermini.com/bones4 If the information doesn't appear to update, log out, clear your cookies/cache, and log back in. If you need to change your shipping country, you will need to email us. There may be an increase to your shipping expense that will have to be paid before the country can be changed. How do I verify my order? What did I order? To review your completed orders, follow the Completed Orders link on the Bones 4 Pledge Manager. The Reaper Bones 4 Pledge Manager link is https://ks.reapermini.com/bones4 If you see at least one order (defined as an itemized listing of product) under Completed Orders, then you're fine. If all you see is your shipping address, you are not fine. There is no order on file and it is too late to fix this. When will my rewards order ship? When does Wave X ship? There is no update to the information we shared last update. Our final container shipped last week. This means we expect to receive it the first week of March. This means we won’t be able to begin fulfillment in this month (February) as planned. This is as frustrating for us as it is for you as we remained on target to be on time, for once, up until this news reached us. We were so hopeful that we could pull this off on time. Thankfully, this should be a minor delay in the plan and not as late as previous projects. Once we receive and unload the final container, we will begin the transition to fulfillment. We will have final inventory verification, staging of the warehouse, and scheduling pick up arrangements with the shipping carriers. Then we can begin to pull the orders. Both the AU and the UK Hubs will receive pulled orders on pallets and ship the boxes from their location. There will be no wave shipping from these hubs. Their pallets are planned to ship from our US Hub before we begin Domestic/US Hub wave shipping. As we have done with previous projects, all Domestic/US Hub waves will ship one after the other, with us stopping long enough to restock and resupply between waves. We expect all Domestic Waves to be completed within 4 weeks of beginning shipping. What about Brexit/Chinese Tariffs/other political situations around the world? We are aware of these situations and are monitoring them closely to see how they might impact our fulfillment. When, and if, there is enough information for us to lock in a plan of action we will do so. Until that time, all we can do is stay informed. Other Problems If you have other problems, please email us at help@reapermini.com. Be sure to specify what project you're having a problem with (this is Bones 4). That same help desk handles all customer service for all of Reaper's retail and consumer orders, as well as our previous projects, so we need your help knowing how to best help you. Please do not include screenshots or attachments, as we have stringent security protocols which filter these out and delete the messages containing them. Convention Schedule Our next scheduled consumer show is Adepticon in Schaumberg, Illinois, March 27-31, 2019. We are hosting a Paint and Take and will have our Retail Booth. We will also be at the GAMA Trade Show in Reno, Nevada, March 11-15, 2019. Stop by and say howdy! Update Schedule The next Friday Update will be March 1st, when we'll take a peek behind the curtain and show you what it's like to unload a shipping container! Thanks! ~Reaper
  3. In an effort to reduce confusion by people seeking information and asking on topic questions, we are creating two threads for our Bones 4 Kickstarter. This is the thread for conversations, enthusiasm, and commentary. This thread will be lightly moderated to ensure forum rules are followed and specific questions may be relocated to the Official Information thread. Link to project: https://www.kickstarter.com/projects/1513061270/reaper-miniatures-bones-4-mr-bones-epic-adventure
  4. ladystorm

    Reaper Bones 4: Enthusiasm and Commentary Thread

    Since retirement I'm no longer the updater, so I have to wait for the update to arrive and cross post it from a device that allows me to do that. I'll get it up later today.
  5. ladystorm

    Yes, I did.

    Yes, I did retire last week. I no longer punch the Reaper time clock or receive a paycheck. I am blissfully unemployed pursuing activities that foster my own joy and peace of mind. How does this impact me/you on the forums? Doesn't really as I was active here long before I received employment from the company. I will continue to be the Admin for the foreseeable future.
  6. ladystorm

    Minis we would like to see

    This is the current thread for fantasy minis we would like to see. As the compiler of the data in the thread, I have a request, please don't spend a lot of posts on off topic chatter in this thread, it makes my compiling harder. DO NOT post images it would make compiling this into a list much. much easier if your post included a brief list of your request at the beginning and then you follow with the paragraphs of text you wish to explain your requests. When clear items are not easily found, they may not make the list that gets forwarded. Warlord Game expansions that is requests for specific models for Warlord are encouraged to be made in the Warlord Forums. Warlord Models are part of Game Development and not part of Fantasy Line Development. Off Topic Chatter and general silliness will be removed. thank you.
  7. This is the current thread for Bones minis we would like to see. As the compiler of the data in the thread, I have a request, please don't spend a lot of posts on off topic chatter in this thread, it makes my compiling harder. DO NOT post images it would make compiling this into a list much. much easier if your post included a brief list of your request at the beginning and then you follow with the paragraphs of text you wish to explain your requests. When clear items are not easily found, they may not make the list that gets forwarded. Warlord Game expansions that is requests for specific models for Warlord are encouraged to be made in the Warlord Forums. Warlord Models are part of Game Development and not part of Fantasy Line Development. Off Topic Chatter and general sillyness will be removed. thank you.
  8. This is the current thread for Chronoscope minis we would like to see. As the compiler of the data in the thread, I have a request, please don't spend a lot of posts on off topic chatter in this thread, it makes my compiling harder. DO NOT post images it would make compiling this into a list much. much easier if your post included a brief list of your request at the beginning and then you follow with the paragraphs of text you wish to explain your requests. When clear items are not easily found, they may not make the list that gets forwarded. Warlord Game expansions that is requests for specific models for Warlord are encouraged to be made in the Warlord Forums. Warlord Models are part of Game Development and not part of Fantasy Line Development. Off Topic Chatter and general silliness will be removed. thank you.
  9. ladystorm

    Yes, I did.

    I appreciate that you noticed. Thanks.
  10. ladystorm

    Yes, I did.

    Many, many things lined up. Most are going to bring me joy. The first few days gave me coffee with a dear friend, lunch with my bestie, game night, board gaming on the Square, lunch date with darling hubby, cooking dinner more than once, smoking cheese, Lego kit, books read, jigsaw puzzle, new gym/pool membership, cat furniture built, IKEA furniture built, no morning alarms, and so much more. It only gets better from here. There is a betting pool on how long before I get bored. I'm not there yet.
  11. ladystorm

    Yes, I did.

    I have committed to assisting with the show for 2019. As a member of the Reaper Hall of Fame, I kind of ought to be there. And with more time to be social. As stated in OP, yes.
  12. ladystorm

    Shop vs Dungeon Dweller Line?

    Like was stated up thread, it is poorly done and won't be resolved on this iteration of the website. It is fixed on the new one.
  13. ladystorm

    Show Off Forum Guidelines and Suggestions

    In general, you should be starting your own thread to showcase your own work on the model and not adding to someone else's thread.
  14. ladystorm

    February Bones Black Promotional Mini - Rock Troll

    Hmm. That shouldn't have been your answer. There is a new person handling that inbox since my retirement this week. I'd suggest trying again. Gouges to be filled yourself is not how we are supposed to handle those issues. That would most likely be a poor casting which is replaceable. Send a picture. Warped legs, yes, those do happen and ought to be solvable with the heat/cool water method.
  15. I have locked this thread. No posts are removed. Y'all are better than this. People are allowed to disagree. You don't have to like. You do have to stop being unkind and rude to each other. Here, on these forums, it is actually the rules. I'm sorry the OP found customer service lacking. With the volume of emails increased, more form responses are used. When the ordering volume jumps from what we see in a year to what we see every month, some personal touch services had to be phased out.
  16. Tuesday night was Monthly Board Game Night at one of the local watering holes. We played Grimm Forest twice and Cottage Garden once. Grimm Forest was new to me and the first game was all learning. The second round employed some strategy. Cottage Garden is one of my favorites. I enjoy the Tetris tile placement aspect. And it is just pretty.
  17. ladystorm

    2019 ReaperCon Hotel Information

    TIME TO BOOK YOUR 2019 REAPERCON ROOM!!! Labor Day Weekend, August 29th through September 1st, 2019. Booking Link Hotel: Embassy Suites Denton Convention Center Group Name: ReaperCon 2019 Reaper Miniatures The room rate for Single/Double occupancy is only $119.00 per night (plus taxes). This rate is good for 3 days before and after the Con dates. **Need additional booking dates than the standard Thurs - Sun for ReaperCon 2019?? *** Contact Andrew Wignall at Embassy Suites by Hilton at Denton Convention Center via email: andrew.wignall@ohospitalitymanagement.com or by direct line: 940-293-4737 Here's what your paid stay at the Embassy Suites will get you during ReaperCon: *One, brand new, Special Edition ReaperCon Miniature that will be FREE to Embassy Suites guests (one model per registered hotel guest) *A $25 ReaperCon gift certificate good at the Reaper Booth at ReaperCon (one gift certificate per registered hotel guest) *Free made-to-order breakfast (not a continental breakfast) every morning *Complimentary evening reception each night from 5:30 PM - 7:30 PM featuring soft drinks, adult beverages, and appetizers *Free shuttle service to downtown Denton and Rayzor Ranch *Free Wi-Fi For all other Embassy Suites amenities, please see this link: Embassy Suites by Hilton Denton Convention Center
  18. The current plan is to release individually, not as a set.
  19. ladystorm

    Getting to Know You, Feb 2019

    2/1: My retirement. 2/2-3: the current project is smoking cheese. 2/4: I stay more focused with background music, usually movie scores.
  20. ladystorm

    New Metal Releases: Feb 2019

    The following new release items have a hard release date of Monday, February 18, 2019. Dark Heaven Metal Fantasy Miniatures 03940___ Cultist Minions (3) by B. Ridolfi $13.99 03941___ Cultist Leaders (2) by B. Ridolfi $10.99 03942___ Grixus, Goblin Wizard by D. Robards $6.99 03943___ Bog Skeleton w/ Two Handed Axe by Julie Guthrie $6.99 03944___ Bog Skeleton w/ Sword & Shield by Julie Guthrie $6.99 03945___ Bog SkeletonTwo w/ Handed Sword by Julie Guthrie $6.99 Reaper Dungeon Dwellers Metal Fantasy Miniatures 07017___ Sister Hazel, Plague Doctor by B. Jackson $8.99 07018___ Gus Greenweevil, Halfling Henchman by B. Jackson $6.99 07019___ Dungeon Dwellers:Treasure Pile by B. Jackson $6.99
  21. ladystorm

    Reaper Bones 4: Enthusiasm and Commentary Thread

    All of the Expansions will be releasing into the Bones Black line (44xxx) Core set stays in current DHLBones line (77xxx). The add ons are mixed between the two product lines. I'd need a cheat sheet in front of me to know which items are which.
  22. ladystorm

    Reaper Bones 4: Information Thread

    There is no plan to deviate from the first and third Friday schedule of updates until such time as fulfillment is beginning. All official information is distributed through Kickstarter Updates.
  23. ladystorm

    Reaper Bones 4: Enthusiasm and Commentary Thread

    That was the Oct 2018 promo. It is not part of the Dreadmere expansion and will not be releasing to retail.
  24. ladystorm

    09600 Heart Throb Pink?

    Unlikely. The only Feb promo we have on our schedule if the purchase of $40 in product = free monthly promo model (44002)
  25. ladystorm

    Reaper Bones 4: Enthusiasm and Commentary Thread

    Update posted https://www.kickstarter.com/projects/1513061270/reaper-miniatures-bones-4-mr-bones-epic-adventure/posts/2400172#comments
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