Search the Community

Showing results for tags 'fulfilling'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Reaper Discussion
    • FAQs 'n Stuff
    • News
    • Reaper General
    • Chronoscope
    • Bones Miniatures & Legendary Encounters
    • ReaperCon
  • Craft Corner
    • Show Off
    • Painting Tips & Advice
    • Works In Progress
    • Speed / Army / Tabletop Techniques
    • Shutterbug
    • Conversions, Presentation, and Terrain
    • Sculpting
    • Mini Exchanges and Paint Contests
  • Reaper Games
    • CAV
    • Warlord
  • General Discussion
    • General Fantasy
    • General Sci-Fi
    • General Modern / Historical
    • Kickstarter
    • Off-Topic Rampancy
  • The Sandbox
    • The Gathering
    • The Playing
    • Fiction, Poetry, and Other Abuses

Calendars

  • Reaper

Found 94 results

  1. This is an informational only thread. Chatter will be culled. US Zone Shipping Complete! Questions, Help, Europe and Pacific Status! 0 Comments Like Like the title says, we're done shipping US Zone rewards! (well, there's a few that had problems that needed resolving, but less than a dozen out of 10,000). Now that US Zone fulfillment is concluded, it’s important for us to address a few things. First and foremost, THANK YOU from all of us at Reaper for your patience while we worked through the delays and tribulations of fulfillment. We know that it wasn’t always easy, and sometimes there was a great deal of frustration, but we made it! We truly could not have accomplished all of this without your support. Pacific Zone and Europe Zone Fulfillment Status and Timelines Before we pulled ANY US Zone orders, we made sure that all Pacific Zone and Europe Zone rewards were loaded onto containers to ship to their respective hubs. We have 2 containers heading for ports in the UK and Australia. We cannot predict with certainty how long these will take to clear their respective Customs centers, so it is difficult to give a precise timeline. Aetherworks of Sydney, Australia will be handling our to the Pacific Zone, and they are currently expecting to be able to begin shipping sometime in July. RHQ Zombie Co Ltd of Nottingham, UK will be handling our to the Europe Zone and they are also expecting to be able to begin shipping sometime in July. In both cases, you will be notified via email by the shipper with a tracking number. We will keep you informed of any changes. And now, we're going to talk about the most common questions and problems you've been emailing us about, and how to help us help you out. My Shipment was Lost or Stolen Your tracking information says that the package was delivered, but you do not have it. You must open a claim (sometimes called a Trace Process) with the carrier for a stolen or mis-delivered package. Once you have done so, contact us at help@reapermini.com with your order number , name, tracking number as shown on your pledge manager, and any claim # or confirmation # provided, and we will follow up. You can Open such a claim at the link below - simply provide the information requested and follow all necessary steps. https://wwwapps.ups.com/webClaims/create?loc=en_US&report_type=1 If it becomes necessary to send a second shipment, we may request a new delivery address for your replacement shipment, to help ensure proper delivery. I have no Shipping/Tracking e-mail You can find your tracking number on the Pledge Manager. Simply log in, and it will be in the right hand column above your itemized list of rewards. If no tracking number shows up, please contact us at help@reapermini.com and we will try to get it sorted out as fast as we can. Be sure to include: Your Order Number as shown in the Pledge Manager (Not your backer number) Your full name as shown in the Pledge Manager Your shipping address as shown in the Pledge Manager Do not include any attachments or screenshots unless we ask for them. Attachments are incredibly insecure, and we do not open attachments from untrusted and unknown sources. Emails with unsolicited attachments will be deleted without being read. My Tracking Information has stopped Updating Your package has been sitting in Chicago, IL for days/weeks with a status of "Package departed international carrier facility" or similar. (This is common for International Backers.) Unfortunately, we cannot guarantee the accuracy of the "status" of your package, and it is especially well known that some National Postal Systems do not integrate their data well with the US Post. So for some customers Tracking will end once it leaves the US (or reaches Chicago), and you may not even receive an update that it has arrived in your country. The notice you have "Departed for International Carrier Facility" means it has been handed over to your National Postal Service, (or at least was loaded on a plane to go to your country's post) and in many cases, tracking simply stops there. You may ask of your National Post if they can locate the parcel for you, but not all tracking numbers provided by the US Postal System are considered valid numbers by all international carriers. Be aware that we have access to the same data that you do, and as we no longer have the packages we have no more data than you have. I Ordered the Fat Dragon PDFs and there are none in my box We had a set of 4 FREE downloadable Dungeon Tile PDFs, provided by Fat Dragon Games, available through the Pledge Manager. To receive these items, backers needed to click the download links in the descriptions within the Pledge Manager. We also made these links available in Update #74 On June 10, 2016. EZ Tiles: Dungeons 1 FREE PDF http://www.rpgnow.com/browse.php?discount=909bd1b4f9&affiliate_id=25275 EZ Tiles: Village Streets 1 FREE PDF http://www.rpgnow.com/browse.php?discount=909c55bc4b&affiliate_id=25275 EZ Tiles: Wilderness Ruins FREE PDF http://www.rpgnow.com/browse.php?discount=909d174ff1&affiliate_id=25275 Ravenfell Core Set FREE PDF http://www.rpgnow.com/browse.php?discount=909b00ac28&affiliate_id=25275 These links will not be shared again. My Pledge Level was called “Core Set Wave #” But I did not receive a Core Set In almost every case, this is because in the Pledge Manager, you selected rewards that spent your pledged amount, but did not select a Core Set among your rewards. We are not responsible for shipping items that you did not order. This is a common enough problem that in the Project FAQ we mention that you had to select a Core Set to receive one. There is a Missing Part From my Order OR a Missing "Bit" from a Model If you are missing one or more models, or one or more parts from a model (whether an entire model or simply an arm/head/weapon/etc.) please contact us to receive a replacement. We will not "replace" parts which are not listed on your Invoice or were not locked in on your Pledge Manager. Send your email to help@reapermini.com. Be sure to include: Your Order Number as shown in the Pledge Manager (Not your backer number) Your full name as shown in the Pledge Manager Your shipping address as shown in the Pledge Manager The part number of the item in question as shown on the large graphics of the Home Page of the Kickstarter Project. A brief description of the problem - “Model xxx is missing her left wing”, “model is damaged or mis-cast”, etc. Please remember to refer to the model’s left and right sides as if you were the model in question. This is the most common mistake of this kind, misidentifying the left and right sides. Please help us to get the correct parts to you. Please DO NOT include screenshots or attachments of photographs of the miniatures or boxes when you email us unless we request it. Attachments are incredibly insecure, and we do not open attachments from untrusted and unknown sources. Emails with unsolicited attachments will be deleted without being read. Likewise, emails that are exasperatingly long and complex, or which contain vulgar and abusive language will be moved to the end of the queue, and in extreme cases will be deleted without resolution. If we cannot determine your problem and the appropriate resolution quickly, we will not take hours to do so, nor will we wade through paragraphs of profanity and insults to our heritage to help you. Please send only one email of this kind. Sending a new email each day with “Oh I just noticed this” will not help. If you have already sent an email, reply once to the first email with the required information. We will not begin the replacement process for missing or damaged items for several weeks. It will take us some time to reset and be able to process these emails. The Address My Rewards Were Shipped to is Incorrect Sadly the package has already been shipped. We are unable to change the address in transit. If your package shipped via UPS, you might be able to make a MyUPS account and update the address. If the package is returned to us and we must reship, you will have to pay for the second shipment as well as provide a new address Customs wants a printed Invoice You can print your invoice from the Pledge Manager, under Completed Orders. This is significantly faster than waiting for us to mail you a printout of that same page. Customs is billing me for import fees/duties/VAT While the majority of Canadian, EU, and AU backers are being shipped with methods that mean this will not be a problem, a small number of shipments may still come with such fees due. This was discussed in our Project FAQ you are responsible for any such fees. My Pledge Manager shows no Orders, or I have no Pledge Manager Account A created and complete Pledge Manager account is required for us to be able to fulfill your rewards. It is required for two reasons: 1) It supplies us with all of your contact and shipping information and 2) It details to us your list of rewards. If you have this problem it is because you either never created a Pledge Manager account or you never updated and completed your existing Pledge Manager account. The occurrence of either of these events has created a problem for you. So before you contact us and tell us how bad and irresponsible we are in how we conduct a Kickstarter please review the following. To remind you and encourage you to complete your Pledge Manager account we have: Included a large graphic link to create your Pledge Manager account right after the Stretch Goal Map in the body of the Kickstarter campaign. Included step-by-step screen shot instruction on how to setup and use the Pledge Manager in the body of the Kickstarter campaign. The Kickstarter FAQ contained several entries of important Pledge Manager information. Since August 2015, 19 separate Kickstarter updates requested you complete and/or update your Pledge Manager. Kickstarter is considered the official channel of all updates. Not social media or direct emails. In June of 2016, we sent emails to everyone with an incomplete Pledge Manager account requesting that they please take the time to complete their Pledge Manager. We kept our Pledge Manager open for 10 months and a further 9 months we helped anyone who contacted us by opening up their Pledge Manager for them so they could complete their rewards order. We have provided a reasonable amount of time for you to complete your part of this equation. Kickstarter Terms of Use state: The creator may need to send you questions about your reward: To deliver rewards, the creator might need information from you, like your mailing address or t-shirt size. They’ll request that information after the campaign has succeeded. To receive the reward, you’ll need to provide the information in a reasonable amount of time. Link: https://www.kickstarter.com/terms-of-use So what can you do? Please contact and we will attempt to work with you to find a solution. In your initial contact, please detail your extenuating circumstances, such as active military service and deployment to an Internet-restricted region. (If at all possible please do not start your contact with us by telling us how stupid we are. Believe it or not it will help you a great deal. Just sayin') Anything Else If you have any other questions, or a problem not discussed above, please contact us at help@reapermini.com with: your order number as found in your pledge manager, (Not your backer number) your full name, your shipping address, the email address associated with your pledge, a brief description of your issue. We will do everything we can to help you. It is very likely we may need additional information from you after the initial contact, but this at least helps us get started. Please DO NOT include screenshots or attachments of photographs of the miniatures or boxes when you email us unless we request it. Attachments are incredibly insecure, and we do not open attachments from untrusted and unknown sources. Emails with attachments will be deleted without being read. Please remember that we have received over 4,000 emails in the last 3 weeks and we are going through them as fast as we can. If you are rude or abusive in your e-mail to us, or if your email is many paragraphs in length, we will move your e-mail to the end of the queue. Upcoming Convention Schedule We will be attending Origins Game Fair June 13th through June 18th. Because we are a small company, our customer service Team is also our Convention Crew, and we will be unable to process emails until we return. Thank you for everything! ~Reaper
  2. I'm in for 4 packs of 4.. https://www.kickstarter.com/projects/gamingpaper/gaming-paper-dry-erase-gaming-tiles About this project I may be the creator of Gaming Paper, but my gaming groups use all kinds of mapping and terrain products when we play. Huge miniature on a Gaming Paper Tile During a typical game sessions, we will use Gaming Paper, some 3D bits to add to the coolness, and a set of Erasable Game Tiles. But after several years, my erasable tiles are getting pretty scratched and gummed up from transport and use ... so, it is time to retire them. Shopping for replacements I've found some thin knock-offs, some really large tiles, and some extremely expensive sets ... but nothing that fit both my needs and my budget. This reminded me of the predicament that led to the initial development of Gaming Paper back in 2009. So I began to wonder if, with everything I've learned over the years, I could make a quality, affordable gaming tile product to fill the niche I'd found in the market? Hello, I am Gaming Paper Tiles! We interviewed GMs who used erasable tiles to find out what other folks thought was important, and then we started designing. What we've come up with is pretty amazing and I am proud of the design and the functionality. The tiles are 8.5"x11". The same size as a standard hardcover game book.By matching the size of your books we make it easier for you to transport the tiles in your stack and store them easily on your shelf. The tiles are double sided. The tabs and slots with which the tiles fit together are sized for strength and longevity. The tiles are made extra thick to add strength and reduce the likelihood of damage from bending. Same size as your books! Easier to transport and store! Over 3.5 millimeters thick! Made to last! In order to be part of Kickstarter's One Week Project event during the One Hit Wonder Week, we are running this Kickstarter for just a single week and with only one pledge level! As always, thank you for your consideration ... and even more for your support! Thank you!
  3. Dark Swords new project. The one they cancelled recently relaunched.
  4. Sandy Petersen's discussing the next Cthulhu Wars KS on BoardGameGeek, but the information's buried. Richard Long is no longer the concept artist, but Fenris is still sculpting. OS2 covers some parts of the Cthulhu Mythos Green Eye Games was not able to obtain the license to during the first campaign. (Multiple authors contributed to the mythos so own their own rights to these contributions.) You will also be able to pledge for the base game and expansions from the first KS, though not the KS exclusives from the first KS. EDIT: KS link: https://www.kickstarter.com/projects/1816687860/cthulhu-wars-onslaught-two Teaser pic and trailer from Facebook:
  5. <<<MOD Edit>>> link to live kickstarter: https://www.kickstarter.com/projects/dwarvenforge/dwarven-forges-castles-3-d-modular-terrain-for-gam?ref=hero_thanks (The images below are hosted in imgur, if you want to see them at the original size copy their URL and remove the "m" before the period.)
  6. Live link https://www.kickstarter.com/projects/1273312680/war-is-coming-shieldmaidens-army-reboot/description
  7. Guessing this will be in GBP since Guild Ball was.. STEAMFORGED GAMES TO DEVELOP DARK SOULS BOARD GAME Steamforged Games is proud to announce we will be working with Bandai Namco Entertainment, developing an exciting board game for the Dark Souls universe. As Dark Souls fans, we could not be more excited to be given the honour of developing a board game that embraces everything that makes Dark Souls the deep, compelling game experience that it is. The Dark Souls board game will be launched on Kickstarter during April 2016.
  8. About this project Along the Great Northern Trade Route that leads to the town of Midlam, merchants come from distant lands to buy and sell their wares. One such trader is the Great Sultan, who has brought along his entourage of advisers, entertainers and of course, his guards. Also, arriving close behind the Sultan are rumours of strange and exotic wizards, and something more sinister. Could it be, that he hopes to escape the curse of the Undead Pharaoh, who's tomb he ordered looted for it's fantastic treasures? Whatever the truth of the matter, the High Wizard of Midlam has chosen to investigate these rumours... Midlam Miniatures are pleased to present a collection of six 28mm scale mages & priests from the distant desert lands, for all of your Fantasy Egyptian, Pulp and Arabian Nights games. The Undead Pharaoh The High Priest The Priest The Priestess The Sorceress The Princess This is our fourth Kickstarter, and we are using it to help develop and extend our existing range of 'Arabian Nights' miniatures. We have also included an option to purchase 'An audience with the Great Sultan' alongside the six mages and priests. The set includes twelve miniatures: The Sultan on rug, two guards, female guard with spear, assassin, servant with fan, panther, caravan guard, adviser, snake charmer, rug merchant and sword swallower. An Audience with the Great Sultan Getting this project funded will not only help us get these figures made, but will also help us plan and create future ranges and expansions. Our three previous Kickstarters, Wizard Apprentices, Wizard Halflings and Cultists of the Kraken Lord all successfully funded and delivered on schedule. We are also happy to receive suggestions on what to make next! PLEASE NOTE: The miniatures are cast in a high quality pewter, with a high Tin content, but may contain a small quantity of lead. We unfortunately cannot guarantee lead free models. They are not toys, and are not suitable for children. We regrettably do not have the ability to produce resin miniatures. All miniatures are supplied unpainted. All images and miniatures are ©2017 Midlam Miniatures.
  9. <<<MOD Edit>>> Link to the Live Kickstarter: https://www.kickstarter.com/projects/1904826165/the-quest-enhanced-dragon-dwarves-elves-miniatures/description <<<>>> Dear friends, we are ready to announce that our Kickstarter campaign "The Quest" will be relaunched in september! Everything is almost ready, and we are now in colaboration with our friends of Figure Painter Magazine Everything has been enhanced and we are sure you´re going to love it. Keep in contact! FB Pre video: https://www.facebook.com/318658338228510/videos/1076929652401371/
  10. https://www.kickstarter.com/projects/1874304670/prism-dice-handmade-from-bulletproof-glass?ref=category_newest
  11. And we're live! https://www.kickstarter.com/projects/1613044699/foundations-4-rise-of-the-mimics
  12. Gathering place for all topics related to Semi-monthly updates, discussion of fulfillment, clarifications, etc. Important links will be appended to this post. NOTE REGARDING PLEDGE MANAGER: Our Pledge manager will not reflect your Paid Pledge for 14-21 days (minimum - it has taken longer in the past!). so until then you may continue to add and subtract items. We will make an announcement when this changes, via the Kickstarter Update System. For more information, see Kickstarter Update #50. Link to Official List of models included in Bones 3.
  13. https://www.kickstarter.com/projects/9742092/psi-paladins-and-techno-barbarians-28mm-miniatures?ref=category_newest A small range of 28mm pewter miniatures and rule supplement for Mutants and Death Ray Guns, a science/fantasy miniature skirmish game.
  14. https://www.kickstarter.com/projects/897209384/the-green-alliance-scifi-ww2-orc-miniatures TheGreenAlliance – a full blown sci-fi orcs and goblins army geared up with WW2 US Army inspired equipment. Tabletop miniatures spiced up with high level of craftsmanship and humor, The Green Alliance Army is ready to storm a battlefield near you Here's a list of the confirmed sets with their "bullets" cost (read on for an info on all the models we have planned and may get unlocked during the campaign): confirmed units Mind the shipping costs - it depends on the number of "bullets" you spend ( the more bullets spent = the bigger teh package). To make things simple we have made 3 tiers: shipping cost What material the models are made of? They are a mixture of highest quality resin and white metal. This way we get the best of 2 worlds - finest looking miniatures and something that would withstand even harsh treatment on the tabletop. Most of the infantry units have metal bodies with resin heads and bits, while vehicles are primarily resin. A lot of sweet goblins and orks for painting/your favourite SF wargame or even real WWII games. I've bought from MaxMini (a well established company even if they are new to KS) before and have always had great minis and great service
  15. <<<MOD>>> Link to the kickstarter: https://www.kickstarter.com/projects/loudnraging/tgg2-light-and-darkness <<<>>> It's happening! Dark Elves http://www.ragingheroes.com/pages/the-dark-elves-invasion-picture-gallery Sisters http://www.ragingheroes.com/pages/the-sisters-of-eternal-mercy-picture-gallery
  16. Some of you might remember that I failed to reach the funding goal for my miniature project I launched on Kickstarter last year. Well, here I go again, although with a slightly modified version of it. Hopefully, it will be able to reach its goal this time. One can only have high hopes, eh? :) The aim is to launch it a few weeks into march, and possibly run it for 30 days. I would love to get some feedback of the preview link. Note that its not the finalized version, but it could change before launch. Anyway, as always, any feedback is appreciated. Good or bad. No offense is taken and every little bit will for sure help this one-man project. :) Live KS project link: https://www.kickstarter.com/projects/831472366/corvus-corax-miniatures-exiles-of-the-tetsu-clan
  17. Fulfilling

    If not for Black Plague, Conan, Blood Rage, Dungeon Sage, Darkness and Light ... and maybe Bones III, I'd be interested: https://www.kickstarter.com/projects/1636851747/atlantis-miniatures-28mm-goblinsorcs-and-trolls/description
  18. April 4th sees the launch of the new Minion Miniatures Kickstarter: The Monsters of Underdeep 2. Since the success of our last KS we have been finalising the design of our Zombie Hulk miniature that will form the basis of the new Kickstarter. The Zombie Hulk is one of the larger denizens of the Underdeep and will be double if not three times the size of our earlier offerings. He stands an impressive 85mm to eye line, however with his shoulder spikes and vestigial wings he will stand approximately 130mm tall! As well as the Zombie Hulk all of the previous Monsters will be available this time round including the formidable Bugbear Ironshield, the primordial Lizardkin Deathscale and the grotesque Flesh Golem. These miniatures average at roughly 60mm to eye line and all come on 60mm round bases. The last of the miniatures available from the start will be the Troll Patriarch. This miniature is also huge, twice the size of our Bugbear Ironshield miniature he stands at a whopping 70mm to eye line and comes with a 90mm round base. As last time there will lots of unlockable stretch goals including new monsters such as the Minotaur Guardian, the Hook Beast and the Underhulk as well as a multitude of parts for the new monsters and course the Zombie Hulk. Finally, as last time, some of the stretch goal parts will be free to backers of a certain level. We have truly gained valuable experience from our first KS and we will make sure all of this knowledge is put to good use to make this KS even more successful than the first.
  19. Fulfilling

    Link: https://www.kickstarter.com/projects/1700755582/myth-journeyman Pledge Levels: NO STRETCH GOALS: $6 = 2nd Edition Printing of rules and cards (Heroes, items, traps) $60 = Shores of Kanis $60 = Blackwall Warrens Stretch goal pledges begin here: $120 = 1 copy of Shores of Kanis, 1 copy of Blackwall Warrens, 1 set of 2nd Ed Printings, and 1 Exclusive Promo miniature. $220 = Same as above + Base game, + Bones Expansion + 2 Soulless Expansion + 2 Shamblers Shipping = NOT INCLUDED.
  20. Kickstarter link - https://www.kickstarter.com/projects/674003445/knights-of-the-dinner-table-kodt-chibi-fantasy-min Minis by Impact MIniatures.
  21. Fulfilling

    First post in the KS Thread.... Saw this while pledging for something else, did a quick search and did not see it so.... GOB'Z'HEROES - The Game Not sure how to post the video etc, perhaps a mod could help me out? 2 player Board game, the pieces are: 28mm scale Resin Goblins- spoofs on lots of common characters: 7 HD resin Miniatures : Gob'Capone, Gob'Zombi, Gob'Joker, Gob'Jones, Double'Gob'7, Gob'inator Gob'Monkey (All miniatures are coming with clear plexiglass bases) The minis look well sculpted! George
  22. https://www.kickstarter.com/projects/rykarjove/hp-lovecraft-cthulhu-mythos-the-great-old-ones-ii?ref=category_newest tribute to Lovecraft, second part of the previous campaign presented last year : HP Lovecrfat; Cthulhu mythos great old ones idols
  23. https://www.kickstarter.com/projects/1376478938/incantris?ref=category_newest We wanted to share the Incantris Kickstarter project image with you and see what you think! The project will be launching on September 7th, and it is only going to run for about 14 days! Do you think this project image will make people pause and see what it's all about? Let us know; we can't wait to get it started. = )
  24. After many sleepless nights... this is now live on Kickstarter. Thanks for having a look!