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Customs (EU related question)

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#1 PhunnyB1

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Posted 11 July 2012 - 08:10 AM

As a newcomer, and a future costumer I hope you can answer the following. Is costums included in the € pricetags? Or does Reaper have a EU branch where they send out packages?
I ask because custom tarifs are fairly steep the side of the pond.

#2 vejlin

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Posted 11 July 2012 - 10:23 AM

Your best bet is to find one of the bigger online retail stores within the EU. http://www.shop.battlefield-berlin.de/ has a very good selection of reaper minis.
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#3 Inarah

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Posted 11 July 2012 - 11:52 AM

Customs fees due in the country of delivery are usually not included in the catalog price.
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#4 zemjw

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Posted 12 July 2012 - 02:25 AM

If you're in the UK http://miniature-heroes.co.uk/ has Reaper figures

#5 kit

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Posted 12 July 2012 - 10:19 PM

We don't add VAT in the price. You're responsible for local tariffs.

Would I love to get an EU office for European fulfillment? You bet!

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#6 PhunnyB1

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Posted 13 July 2012 - 01:11 AM

Thanks. All of the replies above have been informative.
I asked because Rockstar Games managed to get a deal going last year, where customs was added to the shipping cost. And it was nice not having to pony up the extra cash when the post man came around (I just had to get those Red Dead Redemption playing cards for my Deadlands game).

And you really should get an EU office.

Imagine, Reaper Mini's: multi-national conglomerate

#7 kit

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Posted 14 July 2012 - 05:50 PM

And you really should get an EU office.

Imagine, Reaper Mini's: multi-national conglomerate


I have. Often. I've already told Ed that I'll be first in line to move to Europe.

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#8 Castlebuilder

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Posted 15 July 2012 - 01:16 AM

I have. Often. I've already told Ed that I'll be first in line to move to Europe.

Do you really believe Ed is going to let his IT guru move to Europe? It's a great idea, but I don't see Ed & Dave ever letting you escape from Reaper HQ.
"I forgot about the gods and spun my own bright fate, while at the root of life the three spinners laughed." Bernard Cornwell, Lords of the North

#9 kit

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Posted 15 July 2012 - 08:36 PM


I have. Often. I've already told Ed that I'll be first in line to move to Europe.

Do you really believe Ed is going to let his IT guru move to Europe? It's a great idea, but I don't see Ed & Dave ever letting you escape from Reaper HQ.


I got it all figgered out. I can do everything I need to do remotely. :;):

“If you asked people in 1989 what they needed to make their life better, it was unlikely that they would have said that a decentralized network of information nodes that are linked using hypertext.” - Sep Kamvar


#10 Sjeng

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Posted 13 August 2012 - 08:19 AM

Hi! I'm new on the forums, and found this thread about customs.
I've heard all kinds of different stories about orders from Reaper that were shipped to Europe. I live in the Netherlands, and I'm thinking about buying the current Bones kickstarter "Vampire" deal.
The thing is, I've read about someone's order from Reaper never getting delivered because it was stopped by customs. I've also read that people had no trouble at all.
I just want to be sure that when I order, the shipment will get through, and if it should get stopped at customs, how much that would cost me extra.
Is there anyone who can point me in a direction to find out about this? Experiences with Dutch orders?

Thanks! I hope I can become a backer too!

Sjeng.
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#11 WhatAboutBob

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Posted 13 August 2012 - 09:52 AM

Came across this last night which might be helpful to you.

http://www.dutycalcu...ax-calculation/

Figures out any fees which you may need to pay on your end of things based on the order's value and what not. Also, there is this from the FAQ:

http://www.kickstart...yInteShipBeDecl

Not sure one what the chances are that a package will get hung up in customs though for you. Most of the time it goes smoothly, however like everything else - sometimes there is a snag along the way. I can't imagine it not making it to you though - it just might have to sit on a shelf for an extra couple days as a functionary decides when to stamp it and send it through.

#12 Sjeng

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Posted 13 August 2012 - 11:32 AM

Thanks for that!

Well, for a $100,- Vampire pledge plus $25,- shipping, that would equal €101,30 over which 19% VAT will be calculated = €19,25. Then the post office will calculate €12,50 handling costs, totalling in €133,05 ($164,17) maximum.

That kinda sucks... I'm going to have to pay 64% more just because I live in Europe. I wish Reaper had an office in Europe. But I'm still tempted though, those mini's are simply awesome. I guess I'll have to try and sell some mini's off to earn some money back, if that's allowed, that is... I'll wait a few more days and see what gets added to the vampire level ;) gogo pledgers!
I simply love Reaper's sculpts so it's really still worth it.
Thanks again Bob!
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#13 WhatAboutBob

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Posted 13 August 2012 - 11:41 AM

Sounds like it might be time for a revolution in the Netherlands. ^_^ Every time they mention VAT over here I cringe.

Seriously though, I think by the time this thing is done - even with all the customs and other fees that they like to tack onto things over there you will still be down to a dollar per miniature or less. At that point, it really becomes hard to pass up.

#14 Baphomet69

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Posted 13 August 2012 - 11:54 AM

Not only that, if you buy a bunch of the extras with your Vampire, they don't get declared, thus not taxed, dutied or counted.
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#15 Sjeng

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Posted 13 August 2012 - 01:05 PM

Not only that, if you buy a bunch of the extras with your Vampire, they don't get declared, thus not taxed, dutied or counted.

You're going to have to explain that to me, because I don't understand. How would that work? Would extra miniatures do, or the storage case (which looks super)? :O
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