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Dark Swords new project. The one they cancelled recently relaunched.
Link to the Live Kickstarter:
Dear friends, we are ready to announce that our Kickstarter campaign "The Quest" will be relaunched in september! Everything is almost ready, and we are now in colaboration with our friends of Figure Painter Magazine Everything has been enhanced and we are sure youÂ´re going to love it. Keep in contact!
FB Pre video: https://www.facebook.com/318658338228510/videos/1076929652401371/
About this project
Along the Great Northern Trade Route that leads to the town of Midlam, merchants come from distant lands to buy and sell their wares.
One such trader is the Great Sultan, who has brought along his entourage of advisers, entertainers and of course, his guards. Also, arriving close behind the Sultan are rumours of strange and exotic wizards, and something more sinister.
Could it be, that he hopes to escape the curse of the Undead Pharaoh, who's tomb he ordered looted for it's fantastic treasures?
Whatever the truth of the matter, the High Wizard of Midlam has chosen to investigate these rumours...
Midlam Miniatures are pleased to present a collection of six 28mm scale mages & priests from the distant desert lands, for all of your Fantasy Egyptian, Pulp and Arabian Nights games.
The Undead Pharaoh
The High Priest
The Princess This is our fourth Kickstarter, and we are using it to help develop and extend our existing range of 'Arabian Nights' miniatures.
We have also included an option to purchase 'An audience with the Great Sultan' alongside the six mages and priests. The set includes twelve miniatures: The Sultan on rug, two guards, female guard with spear, assassin, servant with fan, panther, caravan guard, adviser, snake charmer, rug merchant and sword swallower.
An Audience with the Great Sultan Getting this project funded will not only help us get these figures made, but will also help us plan and create future ranges and expansions.
Our three previous Kickstarters, Wizard Apprentices, Wizard Halflings and Cultists of the Kraken Lord all successfully funded and delivered on schedule.
We are also happy to receive suggestions on what to make next!
PLEASE NOTE: The miniatures are cast in a high quality pewter, with a high Tin content, but may contain a small quantity of lead. We unfortunately cannot guarantee lead free models.
They are not toys, and are not suitable for children.
We regrettably do not have the ability to produce resin miniatures.
All miniatures are supplied unpainted.
All images and miniatures are ©2017 Midlam Miniatures.
This is an informational only thread. Chatter will be culled.
US Zone Shipping Complete! Questions, Help, Europe and Pacific Status!
0 Comments Like Like the title says, we're done shipping US Zone rewards! (well, there's a few that had problems that needed resolving, but less than a dozen out of 10,000). Now that US Zone fulfillment is concluded, it’s important for us to address a few things.
First and foremost, THANK YOU from all of us at Reaper for your patience while we worked through the delays and tribulations of fulfillment. We know that it wasn’t always easy, and sometimes there was a great deal of frustration, but we made it! We truly could not have accomplished all of this without your support.
Pacific Zone and Europe Zone Fulfillment Status and Timelines
Before we pulled ANY US Zone orders, we made sure that all Pacific Zone and Europe Zone rewards were loaded onto containers to ship to their respective hubs. We have 2 containers heading for ports in the UK and Australia. We cannot predict with certainty how long these will take to clear their respective Customs centers, so it is difficult to give a precise timeline.
Aetherworks of Sydney, Australia will be handling our to the Pacific Zone, and they are currently expecting to be able to begin shipping sometime in July.
RHQ Zombie Co Ltd of Nottingham, UK will be handling our to the Europe Zone and they are also expecting to be able to begin shipping sometime in July.
In both cases, you will be notified via email by the shipper with a tracking number. We will keep you informed of any changes.
And now, we're going to talk about the most common questions and problems you've been emailing us about, and how to help us help you out.
My Shipment was Lost or Stolen
Your tracking information says that the package was delivered, but you do not have it.
You must open a claim (sometimes called a Trace Process) with the carrier for a stolen or mis-delivered package. Once you have done so, contact us at firstname.lastname@example.org with your order number , name, tracking number as shown on your pledge manager, and any claim # or confirmation # provided, and we will follow up.
You can Open such a claim at the link below - simply provide the information requested and follow all necessary steps. https://wwwapps.ups.com/webClaims/create?loc=en_US&report_type=1
If it becomes necessary to send a second shipment, we may request a new delivery address for your replacement shipment, to help ensure proper delivery.
I have no Shipping/Tracking e-mail
You can find your tracking number on the Pledge Manager. Simply log in, and it will be in the right hand column above your itemized list of rewards. If no tracking number shows up, please contact us at email@example.com and we will try to get it sorted out as fast as we can.
Be sure to include:
Your Order Number as shown in the Pledge Manager (Not your backer number) Your full name as shown in the Pledge Manager Your shipping address as shown in the Pledge Manager Do not include any attachments or screenshots unless we ask for them. Attachments are incredibly insecure, and we do not open attachments from untrusted and unknown sources. Emails with unsolicited attachments will be deleted without being read.
My Tracking Information has stopped Updating
Your package has been sitting in Chicago, IL for days/weeks with a status of "Package departed international carrier facility" or similar. (This is common for International Backers.)
Unfortunately, we cannot guarantee the accuracy of the "status" of your package, and it is especially well known that some National Postal Systems do not integrate their data well with the US Post. So for some customers Tracking will end once it leaves the US (or reaches Chicago), and you may not even receive an update that it has arrived in your country. The notice you have "Departed for International Carrier Facility" means it has been handed over to your National Postal Service, (or at least was loaded on a plane to go to your country's post) and in many cases, tracking simply stops there. You may ask of your National Post if they can locate the parcel for you, but not all tracking numbers provided by the US Postal System are considered valid numbers by all international carriers.
Be aware that we have access to the same data that you do, and as we no longer have the packages we have no more data than you have.
I Ordered the Fat Dragon PDFs and there are none in my box
We had a set of 4 FREE downloadable Dungeon Tile PDFs, provided by Fat Dragon Games, available through the Pledge Manager. To receive these items, backers needed to click the download links in the descriptions within the Pledge Manager. We also made these links available in Update #74 On June 10, 2016.
EZ Tiles: Dungeons 1 FREE PDF http://www.rpgnow.com/browse.php?discount=909bd1b4f9&affiliate_id=25275
EZ Tiles: Village Streets 1 FREE PDF http://www.rpgnow.com/browse.php?discount=909c55bc4b&affiliate_id=25275
EZ Tiles: Wilderness Ruins FREE PDF http://www.rpgnow.com/browse.php?discount=909d174ff1&affiliate_id=25275
Ravenfell Core Set FREE PDF http://www.rpgnow.com/browse.php?discount=909b00ac28&affiliate_id=25275
These links will not be shared again.
My Pledge Level was called “Core Set Wave #” But I did not receive a Core Set
In almost every case, this is because in the Pledge Manager, you selected rewards that spent your pledged amount, but did not select a Core Set among your rewards. We are not responsible for shipping items that you did not order. This is a common enough problem that in the Project FAQ we mention that you had to select a Core Set to receive one.
There is a Missing Part From my Order OR a Missing "Bit" from a Model
If you are missing one or more models, or one or more parts from a model (whether an entire model or simply an arm/head/weapon/etc.) please contact us to receive a replacement. We will not "replace" parts which are not listed on your Invoice or were not locked in on your Pledge Manager.
Send your email to firstname.lastname@example.org. Be sure to include:
Your Order Number as shown in the Pledge Manager (Not your backer number) Your full name as shown in the Pledge Manager Your shipping address as shown in the Pledge Manager The part number of the item in question as shown on the large graphics of the Home Page of the Kickstarter Project. A brief description of the problem - “Model xxx is missing her left wing”, “model is damaged or mis-cast”, etc. Please remember to refer to the model’s left and right sides as if you were the model in question. This is the most common mistake of this kind, misidentifying the left and right sides. Please help us to get the correct parts to you.
Please DO NOT include screenshots or attachments of photographs of the miniatures or boxes when you email us unless we request it. Attachments are incredibly insecure, and we do not open attachments from untrusted and unknown sources. Emails with unsolicited attachments will be deleted without being read.
Likewise, emails that are exasperatingly long and complex, or which contain vulgar and abusive language will be moved to the end of the queue, and in extreme cases will be deleted without resolution. If we cannot determine your problem and the appropriate resolution quickly, we will not take hours to do so, nor will we wade through paragraphs of profanity and insults to our heritage to help you. Please send only one email of this kind. Sending a new email each day with “Oh I just noticed this” will not help. If you have already sent an email, reply once to the first email with the required information.
We will not begin the replacement process for missing or damaged items for several weeks. It will take us some time to reset and be able to process these emails.
The Address My Rewards Were Shipped to is Incorrect
Sadly the package has already been shipped. We are unable to change the address in transit. If your package shipped via UPS, you might be able to make a MyUPS account and update the address. If the package is returned to us and we must reship, you will have to pay for the second shipment as well as provide a new address
Customs wants a printed Invoice
You can print your invoice from the Pledge Manager, under Completed Orders. This is significantly faster than waiting for us to mail you a printout of that same page.
Customs is billing me for import fees/duties/VAT
While the majority of Canadian, EU, and AU backers are being shipped with methods that mean this will not be a problem, a small number of shipments may still come with such fees due. This was discussed in our Project FAQ you are responsible for any such fees.
My Pledge Manager shows no Orders, or I have no Pledge Manager Account
A created and complete Pledge Manager account is required for us to be able to fulfill your rewards. It is required for two reasons:
1) It supplies us with all of your contact and shipping information and 2) It details to us your list of rewards. If you have this problem it is because you either never created a Pledge Manager account or you never updated and completed your existing Pledge Manager account. The occurrence of either of these events has created a problem for you. So before you contact us and tell us how bad and irresponsible we are in how we conduct a Kickstarter please review the following.
To remind you and encourage you to complete your Pledge Manager account we have:
So what can you do? Please contact and we will attempt to work with you to find a solution. In your initial contact, please detail your extenuating circumstances, such as active military service and deployment to an Internet-restricted region. (If at all possible please do not start your contact with us by telling us how stupid we are. Believe it or not it will help you a great deal. Just sayin')
If you have any other questions, or a problem not discussed above, please contact us at email@example.com with:
your order number as found in your pledge manager, (Not your backer number) your full name, your shipping address, the email address associated with your pledge, a brief description of your issue. We will do everything we can to help you. It is very likely we may need additional information from you after the initial contact, but this at least helps us get started.
Please DO NOT include screenshots or attachments of photographs of the miniatures or boxes when you email us unless we request it. Attachments are incredibly insecure, and we do not open attachments from untrusted and unknown sources. Emails with attachments will be deleted without being read.
Please remember that we have received over 4,000 emails in the last 3 weeks and we are going through them as fast as we can. If you are rude or abusive in your e-mail to us, or if your email is many paragraphs in length, we will move your e-mail to the end of the queue.
Upcoming Convention Schedule
We will be attending Origins Game Fair June 13th through June 18th. Because we are a small company, our customer service Team is also our Convention Crew, and we will be unable to process emails until we return.
Thank you for everything!
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