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I wish I could offer some good advise on how to contact HF.  I think one of the latest updates on KS has directions on who to email and a particular subject line.

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17 minutes ago, mikem91 said:

I wish I could offer some good advise on how to contact HF.  I think one of the latest updates on KS has directions on who to email and a particular subject line.

This one has it..

Screenshot_20180714-065640_Kickstarter.thumb.jpg.0b7a1cf0526b42fc8c78087ce4ef98df.jpg

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Sadly, today I've had to write my fourth email about my missing Resin Master Jaguar Shaman Boudi since I have not received any response for any of my any other emails. I hope that this can get resolved soon.

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I haven't received anything yet nor even confirmation that they've received my previous e-mails about it.

 

If I don't receive my package by next week or confirmation I'll contact the CC. 

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And of course, to make me look like a dummy, it arrives today. however 

 1 misspack, Living Ksenia SC instead of Living Ksenia, Accursed Queen. It looks like the one sent is the 'nude' version as opposed to the clothed version.
 
Now we'll see how long it takes to get that fixed.
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