Chaoswolf 94319 Report post Posted December 20, 2017 RE: CMoN orders: I don't think they're being shipped by order size; my first order had 37 individual items on it; that's gotta be at least a medium size order, I would think. 5 Share this post Link to post Share on other sites
Cyradis 36317 Report post Posted December 20, 2017 38 minutes ago, Chaoswolf said: RE: CMoN orders: I don't think they're being shipped by order size; my first order had 37 individual items on it; that's gotta be at least a medium size order, I would think. When Dark Sword figures are $2-3/pop, you darn well better believe that people will stock the heck up. I'm hoping they attempt to honor orders by time the order was placed, instead of size. 4 Share this post Link to post Share on other sites
Beagle 13276 Report post Posted December 21, 2017 Still nothing from CMON, whatever can they be up to? 2 Share this post Link to post Share on other sites
Glitterwolf 116874 Report post Posted December 21, 2017 42 minutes ago, Beagle said: Still nothing from CMON, whatever can they be up to? Same here. I have order confirmation but no shipping notice yet. Order placed on 29th November. I paid with Paypal so I'm secure money-wise, but I do hope my Draconic Hunter on Dino will arrive.. Also still waiting on my Elisabetha Vampiress Bust from Poland. Maybe the Holiday season and all the extra packages/ mail are to blame ? 5 Share this post Link to post Share on other sites
Cyradis 36317 Report post Posted December 21, 2017 4 hours ago, Beagle said: Still nothing from CMON, whatever can they be up to? They did make a facebook post of "working on it". 4 Share this post Link to post Share on other sites
haldir 15632 Report post Posted December 21, 2017 1 hour ago, Cyradis said: They did make a facebook post of "working on it". Ie generic response. Just bidding my time in sending a response post. 4 Share this post Link to post Share on other sites
Werkrobotwerk 15747 Report post Posted December 21, 2017 6 hours ago, Beagle said: Still nothing from CMON, whatever can they be up to? same. Fortunately I am just waiting for things that I picked up because they were stupidly cheap, and not anyone's Christmas presents. Cat girls with guns and the like. Mantic on the other hand was Christmas presents and is likely to miss Christmas delivery because they waited more than 2 weeks to dispatch an order from black Friday. 3 Share this post Link to post Share on other sites
Tripleh5133 3143 Report post Posted December 21, 2017 Well my CMON order had a shipping label created on 12/14/17, got to Atlanta on 12/15/17, and I just now received notice that it is Spokane, so I "should" have by tomorrow. 6 Share this post Link to post Share on other sites
Sirithiliel 54610 Report post Posted December 22, 2017 still no response or shipping notification from CMoN about my orders and i'm assuming there won't be any movement until after the new year now 1 Share this post Link to post Share on other sites
Tripleh5133 3143 Report post Posted December 23, 2017 CMON order received; 1 item refunded 10 Share this post Link to post Share on other sites
Green Eyed Monster 11988 Report post Posted December 23, 2017 9 hours ago, Sirithiliel said: still no response or shipping notification from CMoN about my orders and i'm assuming there won't be any movement until after the new year now I've spent a couple of hours off and on today trying to place an inquiry about my own order and their web page keeps blowing me off by either resetting and loosing all the information I have entered or captcha refuses to admit that I am not a robot. This was my first order with them and if I don't see some real Customer Service soon it will be my last. GEM 1 1 Share this post Link to post Share on other sites
haldir 15632 Report post Posted December 23, 2017 6 minutes ago, Green Eyed Monster said: I've spent a couple of hours off and on today trying to place an inquiry about my own order and their web page keeps blowing me off by either resetting and loosing all the information I have entered or captcha refuses to admit that I am not a robot. This was my first order with them and if I don't see some real Customer Service soon it will be my last. GEM On a more serious note, hoping I don't have the same problems if & more likely when I have to deal with them over my 2 orders. Gotta love when a sale to good to be true becomes more of a hassle then it's worth sometime. 3 1 1 Share this post Link to post Share on other sites
Cyradis 36317 Report post Posted December 23, 2017 CMON has done a very good job of making it difficult to find support. They have a questions page - it requires certain boxes be filled from a dropbox. I ended up picking a random one and stating as much in the written portion. There isn't an "email here" or "other" item to select. Grr. 3 1 2 Share this post Link to post Share on other sites
Green Eyed Monster 11988 Report post Posted December 23, 2017 1 hour ago, Cyradis said: CMON has done a very good job of making it difficult to find support. They have a questions page - it requires certain boxes be filled from a dropbox. I ended up picking a random one and stating as much in the written portion. There isn't an "email here" or "other" item to select. Grr. In my experience, which started with a TRS-80 working through to an Apple II and an unremembered number of BBS systems a Macintosh and the internet such as it was in its embryonic stages, then a whole series of Windows based machines, the harder it is to get to a real person, or even a reasonable facsimile, the less an organization understands about "Customer Service" and all that the term implies. So far, CMON falls into the category of "I'm not sure the prices for these goods are worth all the hassle" category. GEM 3 Share this post Link to post Share on other sites
aku-chan 16085 Report post Posted December 23, 2017 Just repeating something I've read on another forum but CMON is apparently shut down from tomorrow until Jan 4th for their annual stocktake, so I wouldn't expect any movement on orders for at least another couple weeks. 2 3 Share this post Link to post Share on other sites
