kaeros

I have my shipment label! :) 21.8 lbs of awesomeness.

Woot, just saw Panama City, FL! I was later in wave 1 on 2/18ish so I hope that's me.

I don't know what the time delay on the emails is, but I'm wave 1 and still nothing. Anyone seen Panama City, FL?

Is it my imagination or have they now shipped more wave 1 shipments than were people in wave 1?

Ugh, I'm wave 1 but have gotten no infos in the emails yet. Guess I'm part of that last little bit to be hit tomorrow.

You may be out of luck on the UPS-doing-anything-about-it-front but I encourage you to email [email protected] and explain that you have opened a claim for a lost parcel, and when, with any identifying confirmation numbers you can provide. Include your Invoice/Order # so that we can find your original order. I've emailed [email protected] multiple times now with that information, as well as calling and talking to the customer service person who had me email the information to [email protected] so she could look into it. I've also left voicemail about the issue. Thus far, I've received zero response from Reaper on the issue since opening the claim with UPS, which UPS completed the claim on and sent to Reaper Miniatures on February 27th. I shall look into it then. Will you e-mail me directly? [email protected] Sent, 'thank you' doesn't cover the sentiment adequately.

You may be out of luck on the UPS-doing-anything-about-it-front but I encourage you to email [email protected] and explain that you have opened a claim for a lost parcel, and when, with any identifying confirmation numbers you can provide. Include your Invoice/Order # so that we can find your original order. I've emailed [email protected] multiple times now with that information, as well as calling and talking to the customer service person who had me email the information to [email protected] so she could look into it. I've also left voicemail about the issue. Thus far, I've received zero response from Reaper on the issue since opening the claim with UPS, which UPS completed the claim on and sent to Reaper Miniatures on February 27th.

Well, glad I rushed to get in on Wave 2. I still haven't managed to get anything, UPS has declared the shipment officially lost or stolen. Supposdely has issued claim information to Reaper in February, Reaper still has not responded to any emails about the issue, and the one time I managed to get a live person on the phone she knew nothing of it and swore they would track it down and get back to me. A week later, still no contact. I've passed angry, discouraged and frustrated, and have begun to just accept the fact that I'm more or less screwed at this point.

Negative, UPS man claims he left it on the front porch. I already checked with neighbors for good measure as well. :(

No, UPS 'delivered' it and says it was stolen after. As in, gone. :(

UPS claims package dropped off Friday. No package at house. Absolutely devastated.