This is my first Bones KS, so I can compare/contrast it to another high $$$ Kickstarter by Dwarven Forge (3mil plus, but only 3000 backers)
Both are very receptive to their customers
Both do videos during the KS
Creators did interact on KS comments about the same amount (I guess in past KickStarters, Reaper interacted a lot more in the comments section.)
Reaper has a much broader user base so I think it is tougher to please (backers not happy with the next reveal because it isn't up their ally. Such comments mainly on KS)
Reaper caters to new backers, which is positive. The starter/core set gives the backer the best deal (for only 120.00).
DF caters to the high end purchaser, you get the best deal if you spend 4K and up. This is a negative for DF, especially if the goal is to attract new customers.
One area that would improve the overall experience (at least in the KS comments section)
DF lays out the stretch goal map out farther, generally 500K or 10 stretch goals. Adds additional goals later as needed. Also has a lot of Lock symbols on existing stretch goal map encounters or sets, especially the starter/core set.
These differences contributed to:
1.) DF Backers didn't complain that the core/beginner set was way over priced compared to previous campaigns (they did complain that the pieces continue to rise in price over time). Again these comments were numerous in the Reaper KS page.
2.) Reaper backer complained on the stretch goal reveals that the reveal wasn't what they wanted (Busts for example).
Yeah, I'm over 600, but nothing in the stretch goals interests me, so for now I'm lucky