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Venun

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Posts posted by Venun

  1. On 7/6/2021 at 2:09 AM, lbannist said:

    HI Venun, 

     

    Its not the shipping that is the shell shock...probably because I have backed all 5 Bones so far...and will probably keep backing them.   Its the extra special fees since they are toys in bags and not simply labelled as gifts (ha ha, Reaper or any above-board business would never do that).  Its the $30 brokerage fees that should be avoidable by more than those that live in major cities, online Customs?

     

    Not sure if there is a better option to avoid some of these fees, maybe it all to local business/hobby shops that do a lot of x-border work.   I did the math for my situation and to drive 2 hours round trip to the maze called the Calgary Airport to save $30 is not high enough.   its hurts and if anyone knows of a better Canadian solution, I'd be interested.

     

    Hi Ibannist,

     

    Yes, I am aware. They mentioned in their information in the past the option they had chosen was to bulk ship everything for Canada in 1 big batch, clearing the customs this way, and then send it out from Canada with regular shipping. It is my understanding there would be no more brokerage fees as these are charged to clear the package through customs.

    if this option would be used again in the future, seeing it was not the cheapest option for Reaper, they could in the future let the Canadian backers pay for the customs part in the kickstarter or the pledge manager, so they can use this option again next time. My idea would be that the price would be cheaper for Canadian backers that way, as they avoid the "UPS scam" as some here have been calling it.

     

    Venun

    • Thanks 1
  2. On 7/1/2021 at 10:06 AM, Venun said:

    I'm trying to share info with friends here, does anyone recall in which video they demonstrated removing the deck and such?

    And in some video's they remove the masts with magnets, I assume they don't come pre-delivered with magnets right? just a great idea to do? 🙂 

     

    Someone on the FB group posted the answer to my question on the decks, I'll paste the photo's here.

    They put the Stygian Barge next to it to compare size.

     

    Edit: and they confirmed it came with the magnets in the masts ❤️ 

     

    image.thumb.png.ade5f136068a1d2eec5ec2194fe4ccb3.png

     

    image.thumb.png.ea061c9c36799164daae391f67a04347.png

    • Like 8
    • Thanks 5
    • Confused 1
  3. Good update, thank you.

    Jon has been saying there's no communication manager from the start of the kickstarter. In that sight this is something heard for a longer time already. I'm quite happy he has been given time to engage the socials and the forums, it's a big upgrade from the past, but I feel his schedule is still to full to really be on top of things in communications. My vote would be to push Jon in this position, if he wants it that is 😉 he's quite suited for the job.

     

    For the Canada situation, for future kickstarters, is it an idea to charge their shipping in the pledge manager / kickstarter at the front, so the more expensive option can be chosen and they don't get a headache in the end, or have to deal with money squeezing situations?

     

    For the UK situation, where I appreciate the updates given and the will of the Reaperites to share any information they have, in the past weeks I have seen many "We expect more information tomorrow" or "Next week we'll have an update for this situation". But then that chosen day no update arrives.

    No news is also news in this regard. If you say you'll update on tuesday, but you have no update to share, please share this informatoin.

    If you promise to update at a specific time, please do update. This prevents alot of stress and brings trust to the backers, as they know you still have your attention on this problem, and keep your promises so they don't need to worry as much, and are being taken seriously.

     

    Thanks again for taking the time to write that reply Ed, and hopefully thanks aswell for reading this feedback.

     

    Venun

    • Like 1
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  4. 5 hours ago, Inarah said:

     

    UK last container might be delivered tomorrow. It has been sitting in the UK, and Reaper has been trying to get ahold of it, but there was some confusion, the holding warehouse first told them they did not have it, then said it had been sitting for a month and Reaper now owes rent on it.... They plan to have that resolved asap. 

     

    https://www.twitch.tv/reaperminiatures   episode #129

     

     

     

     

     

     

    Well I guess the good news is they found it and are now aware, but this reads as if they could have had it a month already. Ahwell, now we know. Will have to check this ep

    • Like 1
  5. 55 minutes ago, DunnoD said:

    The uk hub (according to a reaper support email i received when i emailed them) does not have their second container. 

     

    Really? o.o

    They mentioned last time we got updates there were a total of 2 containers, 1 was in, 1 was on the way and had passed the border checks and such.

    I'm pretty sure it was said the container had arrived at the facility aswell, but not entirely sure on that anymore.

     

    @Reaper_Jon can you share what info you have, or persue some information from the UK hub to supply us with more information?

    • Like 3
  6. Same Nunae. I'd love to know more. I can't imagine why nobody in the UK hub is updating Jon.

    They have the containers in, you would assume they can share updates on their progress or predictions of what they're doing.

    Heck, even a photo of an empty warehouse where they're setting up would be something I'd be very happy with.

     

    Containers missing is information you can't get, but a general planning for something you have in-house in another department / hub, would be something I would expect to get.

     

    That said: I'm loving all these photo's of people receiving their stuff! 

    • Like 4
  7. I'm trying to share info with friends here, does anyone recall in which video they demonstrated removing the deck and such?

    And in some video's they remove the masts with magnets, I assume they don't come pre-delivered with magnets right? just a great idea to do? 🙂 

    • Like 1
  8. Ye the mini's look awesome. I'm waiting for the Pledge Manager to open up so we can order with a friend.

    I've offered to paint the whole collection for someone in exchange for my own versions, quite sure I got him in on that 🙂

  9. for the EU-ans, I ordered the Reaper Vex past friday, it seems to have past the customs department yesterday. That would make it 5 days including a weekend in there for shipping to The Netherlands. It's been at the customs since monday 14:00 and been released tuesday 19:00-ish. That's a decent time I think with the whole Brexit border stuff, I hope the kickstarter shipment itself will get the same time 😃 

    • Like 1
  10. 3 hours ago, Nunae said:

    We're going to pay the taxes. The people talking about new deals/trade deals with the UK seem to miss the point that it's about items produced in the UK/EU, there might be exemptions for those. But even with that exemption, you're going to pay the normal consumer tax (19-20% depending on country), you might just get around a bit of duty fees. I just hope they'll let my package through without too much hassle.

     

    Yep. And paying taxes is normal, the import fee is the thing different about this one, and that'll depend per country on their rules and such :) I'm eagerly awaiting here, with an estimate of what it'll cost, but no certainty in anything.
    We'll see when we'll see, I hope it'll be within a month getting to my front door :) 

    • Like 4
  11. USA Hub: We're still waiting on our last two containers to arrive at our warehouse. The good news is that one of them is in the DFW area and is awaiting CBP and CPSC inspection. As soon as that's done, we could have the container here at any time. Please note that we have had inspections take one day, and we've had inspections take 3 weeks. We are hoping that it will be days rather than weeks.  Our second container is still in Long  Beach and has not been sent by rail to DFW yet.  We will continue to monitor and keep everyone informed of the status.

     

    UK Hub: Both containers are in the UK. As of this morning, one container has cleared customs and is ready to be delivered to our warehouse for processing. The other container has not cleared customs, and there is no delivery date as of this morning. Our UK warehouse expects that it will take approximately a week to process each container. We will continue to monitor and keep everyone informed of the status.

     

    AU Hub: All containers have arrived and have been processed. This hub is only finalizing some data and some software issues before beginning fulfillment. We don't have a start date just yet, but we expect it to be very soon. We will continue to monitor and keep everyone informed of the status.

    • Like 6
    • Thanks 2
  12. I might get the legendary add-on solo.

    I've also suggest to one of my painting clients if they'd buy the kickstarter for themselves, I'd paint all their mini's in return for a copy of my own.

    That might be a way for me to give in after all :) 

  13. I'm itching today for updates, haha. #Exciting

     

    "UK Warehouse: our UK warehouse is expecting its final container on June 8th. Once it is processed, they will get the warehouse set up and start fulfillment. We do not have an expected or "soft date" for our UK warehouse at this time. We will post an update once we know more or if anything changes"

    • Like 3
  14. Yep. To late, it's on the verge of shipping out at this point. A few months ago you could still do a late pledge, but that's closed now aswell.

    When it's done however, I expect a Bones 6 to come after it. Prepare to wait 1,5 years +- for delivery though.

    • Like 2
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