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Everything posted by kristof65

  1. I just discovered that a young fox has made herself a den in the field just across the street from my office.
  2. Somehow I've managed to lose 15 pounds over the last two months without trying. The last time that happened it was when my colitis was at its worst, which is not the case these days. As I think about it, the two biggest changes I've made are that I started drinking milk again despite being told it's bad for my blood sugar and have been having lunches of cashews, cheese and raisins a lot lately.
  3. This particular car wash is part of a c-store/gas station, plus it takes cash, so they have other revenue streams. Most of the time when this happened with dial up systems, the site owners caught it within a month when they checked their bank statements. The worst I've seen were 18 months and 14 months. The systems don't hold transactions that long, so both those sites lost significant amounts of money. Not surprisingly, both sites went out of business within a couple of years afterwards - but in both cases, there were other issues of mismanagement besides lost credit card revenue.
  4. Yup. Car washes were slower to adopt to chip, mainly because it was hard to find chip readers that can handle the environment. The holdouts now are just cheap b.....ds. This site is still on dial up, too. Or at least it was until a few months ago when they disconnected the phone line they didn't realize was processing their credit cards. I'll bet that by now, half the customers using credit cards there have figured out they're not being charged, and are just racking up "free" car washes. It's only a few hours away from Edmonton if you feel like driving for a "f
  5. I just invoked a clause in my services provided contract that gives me the option to do just that. I'm going to bill them extra to deal with this woman, so they're either going to have to bill her, or not give me her calls. The company has a policy where they don't generally bill for service that takes less than 10-15 minutes - the thinking is that the time it takes everyone involved to do the billing costs more than the income generated. Plus there is consideration for sales - we're more likely to not charge for service if a large parts or equipment sale can come out of it. There is
  6. <sigh> I just did something I haven't done to a customer in a while. Hung up on her. Same customer from yesterday who wanted to plug her internet into her dial up modem. She wants us to solve her issue (she has about $5-8k in credit card transactions that are "stuck" in her machine), but she doesn't want to take any of the actions that are required of her to retrieve them, like reactivating her disconnected phone line or purchase the internet upgrade. She keeps trying to find work arounds, and then wastes our time. My final straw was today - she called in wanting help in retr
  7. This sounds familiar. Though I have painted more between the arrival of Bones 4 and now than I did between the arrival of Bones 1 and Bones 4.
  8. Just got off the phone with a site that currently has a "technician" from their Internet Service Provider on site. Let me just say this. If you're a technician working for an ISP installing/servicing internet, you should know the difference between Static and Dynamic IPs, what a DHCP pool is, what port forwarding is and how to set all of those things up in your company's modem/router. If you do not know that stuff, you probably shouldn't be doing that job If you're an ISP, you should make sure your technicians know those things. Yes, you might have to pay them more, but in the long
  9. Just received my first Bones USA figures - 30031 Theris Vinsom, Mercury Flyer and 30032 Viceroy Scrutator. Haven't opened them up yet, but they look really good in the packages. We need more of that bike with 3-5 more variant riders. Preferably with the bike and riders as separate pieces. I want to do a cyberpunk bike gang unit I can use for Renegade Scout and 7tv.
  10. I've had similar dreams about having to go through boot camp again - at my current age, but various ranks. They've been more frequent now that my son has his enlistment date.
  11. This happened to my wife about 5 years after we got married. She and my unmarried cousin have birthdays a week apart (but 4 years difference in age), and the same first name, but different middle name. My cousin lived with my parents for a short time in the 80s, then bounced around the country for little over a decade before emigrating to South Africa in 2003. In 2007, we bought my parents house from them. Shortly there after, we confirmed the rumor about why my cousin had emigrated to South Africa as being true - fleeing creditors and collection agencies. Some computer somewhere merge
  12. My son and I are two days apart. And then I went and did the dumb thing of giving him the traditional family first name. We have different middle names, but it's still alarming how many people and databases get us confused. OTOH, I told him that there is probably no way he'll ever be able to hide any outstanding warrants from me or his grandfather. Where do I report that cartoon? I feel personally attacked. Just got off the phone with a woman who called in wanting to know where to plug her new internet into her dial up modem.
  13. In that case, here is the current view from my office porch.
  14. Wow. I actually had a new site start up go well this morning. Usually if a new site is starting up on a Friday, it's just asking for anything and everything that can go wrong to go wrong. To be fair, it was supposed to start up yesterday, and my fellow service tech couldn't get anything done because he & the onsite couldn't figure out why the system wouldn't talk to the internet. So of course, our tech decided he was taking today off, so I got thrown into it this morning. When I heard, I was like "Oh Broccoli" but then everything went smooth.
  15. That's the only logical explanation for how he lived so long. He shouldn't have made it past 2-3 months.
  16. That was my first thought as well. O'Neill was taken in a different direction than the Movie indicated he should go, but I think the Series did well in integrating the Kurt Russell version into the Richard Dean Anderson version. Totally agree on Jackson - to this day, I even get Spader and Shanks confused when I see them in other works.
  17. So today we got a hard date on the dial up credit card processing thing - May 2022. Yesterday it was "12-18 months", today it's 13. Thirteen months to convince my customers still on dial up that they have to upgrade. Same customers I've been trying to convince since 2012 - only now I have a dead line. Been making lists of my dial up customers and reaching out to them today. Ran across one I kind of feel sorry for. The guy is 80 years old and has been trying to sell his car wash for the last 5 years. Even the building is past its prime, but the property is well suited for a fast fo
  18. I sent him my email, and received a reply already. He said, "I'm hoping to sell and retire soon." IF he can sell as is, then chances are that any new buyer will simply replace the equipment, but probably with a competitors equipment. I'm ok with that. What I won't be OK with is if he doesn't disclose the required upgrades to any serious buyers. I've had site owners do that, and boy, the buyers tend to get pissed off (rightfully so). Not surprising that you've seen lots of new construction of car washes. There are several national and regional companies undergoing maj
  19. I get that - I'm the same way, but even when I remember, it's still so hard to get motivated to do something constructive when I'm blue...
  20. You would think that would be obvious, but then I've been surprised by the number of owners who have no idea where their money is coming from/going to. Just today I dealt with a site that had no idea they hadn't been receiving any credit card deposits since Halloween. That wasn't even why they called me - I just happened to notice it while looking into their unrelated problem. @Glitterwolf Make sure your check valves are working right, too, so that your pump doesn't lose prime. Check valves are a common pump problem in car washes - they don't get installed right, or debris ge
  21. oh boy. I get to deliver bad news that will probably be ignored. Details, if you're interested in more Car Wash drama.
  22. SLC or Denver wouldn't surprise me, but So Cal? Let me guess, USPS? This last year has been crazy for the routes I've seen USPS packages take. Had one from MA to IA that bounced back and forth between Des Moines, Boston and Concord NH something like 2-3 times in each city before finally heading to me.
  23. Ugh... So a couple of weeks ago, a customer switched his credit card processor from First Data to TSYS. I told him "don't close down your First Data account until you get all of your credit card deposits from them. That normally takes 2-5 business days. Here is a list of the last five batches of transactions that processed through First Data." A week ago he tells me "I got all of the batches on your list, but I'm still getting daily deposits from First Data." At this point, his system is clearing through TSYS, there are no more First Data transactions from my equipment. I know h
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