kristof65 Posted February 28 Share Posted February 28 SMDH. Trying to help a distributor clean up a bunch of open returns they owe us. They just grabbed a bunch of parts they had laying around, guessed at which site they came from, then shoved them in a box and left it to me to figure out which ones belong to which open Return Material Authorizations (RMAs). This cleared up several of them, but among the parts they returned were a set of circuit boards labeled as being boards for an automatic teller for Site X. Turns out that the boards were a set of Self Serve boards for site Y. But worse than that, the boards were NEW parts I had sent down to them for site Y about 8 months ago AND for which they had already returned the bad parts. So basically, they owe these boards to their customer at site Y. As if that weren't bad enough, I discovered that someone in the Calgary office had been creating duplicate RMAs for several items shipped from there instead of using the RMA I opened when I created the part order - one of those is my fault because I forget to indicate the RMA number in the order, but there is no excuse for the others. And Calgary wonders why I procrastinate at checking in my RMAs.... 3 1 1 4 Quote Link to comment Share on other sites More sharing options...
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.