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Strange things asked for


Enchantra
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OK I had a job as a tech support guy and I had a call of a very angry customer. The call started out with him telling me that there was a bug in the S/W. I asked him what was wrong. He said "When I try to navagate either nothing happens or numbers appear." I told him to check the number lock key.

 

He hung up on me.

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Well here is the latest item of stupidity from a fellow employee.

 

A couple months ago we hired a girl. We started her as a cashier and then moved her to the part time position of Price Integrity coordinator (Read: Person who puts up new price tags - big whoop) about two weeks after her hire date. This morning she asks me one question that sort of makes my eyebrows raise. I just figure that it's early in the morning, maybe she's not awake yet and I brush it off (It was about 8AM, I'm not even totally awake at that hour even though at that point I've been up since 5.)

 

Later on, around 10:30 this morning she comes up to me and says to me: "Um, I don't know what this is and a customer wants it, I was told you would be a good person to ask." I'm thinking OK, no problem, so I ask her what she needs. "Well the customer is looking for worsted weight yarn." I nod. So I tell her, "OK, do you know what regular normal yarn looks like?" She nods and I continue, "That is worsted weight yarn, any yarn that is worsted weight will say so on its packaging too." She smiles and walks off. I figure cool, customer will be happy and the employee learned something.

 

Well it's about 5 minutes later and I'm in the stockroom with my dock door open taking care of a freight delivery. Same employee comes in holding a huge skein of yarn. She holds it up. "Is this worsted weight yarn?" Very clearly on the packaging it says, "Soft boucle yarn." I walk over to her and tell her it's Boucle yarn and that worsted weight yarn will say it is worsted weight on the packaging. She just looks at me as if it's taking a few moments for that to sink in. At this point I realized I wasn't dealing with an intelligent person. I tell her once more everything I told her before. Finally she seems to get it.

 

I figure she has gone out to the sales floor to tell the customer the yarn in her hand isn't what she wants and has helped the customer find what she needs. I finish up taking care of the delivery and something like 5 minutes has elapsed at this point. I turn around and she is standing there with the same ball of yarn. I look at her and ask, "Can I help you?" She blinks, "What did you call this yarn again?" For a moment I had to stifle the [email protected] comment that surfaced in my head and I said, "It's boucle yarn." She nods and leaves. I promptly HIDE as I don't want to deal with her again. But at the same time I'm thinking, "You just made that customer wait five or more minutes to ask me something that is right on the package label in front of you when you could have been out there helping them find what they needed???"

 

*bangs head against the cement wall of the stockroom*

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Ahhh now those are the Michaels employees I am used to dealing with ::D:

Oh Qwyk We are not all like that thankfully. I just couldn't believe this girl. They should have kept her on register. I wish we had our previous Price Integrity Coordinator back, she was awesome. But she got a better job with more hours at (You're going to laugh) a porn shop.

 

I find that most of the people we get in that have no brain like this tend to be in the age range of 16-21. Why I don't know, but I'm thinking a lack of maturity plays into it someplace there.

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Well I am a police officer (for the last 11 years ARGH! when am I going to win the lottery?!!!). For 6 years I was on the DUI task force. One night I was investigating a driver for DUI when this guy comes and rudely interupts my investigation. He said he just had to report a theft. He told me how he had paid this women $20 to {CENSORED}. This woman did not deliver the service and it fact took off with his money and he wanted something done about it. When I pointed out that soliciting sex was against the law and that I could take a report, but I would also have to arrest him as well he wisely decided to drop the complaint. I then finished my DUI investigation and arrested my drunk driver. -_-

Edited by Reaperbryan
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One of my mother's friends had the world's most gullible stepdaughter.

 

The girl's car had been hard to start for several days, and it was obviously a low battery, but the poor girl was utterly clueless.

 

She drove over and tried to toot the horm, but only got a half-hearted honk out of the almost-dead car. Her dad the funny-guy just laughed and told her she needed some horn-fluid.

 

The daft woman actually went to FOUR auto-parts places before a merciful sales-person clued her in that she'd been hosed.

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One of my mother's friends had the world's most gullible stepdaughter.

 

The girl's car had been hard to start for several days, and it was obviously a low battery, but the poor girl was utterly clueless.

 

She drove over and tried to toot the horm, but only got a half-hearted honk out of the almost-dead car. Her dad the funny-guy just laughed and told her she needed some horn-fluid.

 

The daft woman actually went to FOUR auto-parts places before a merciful sales-person clued her in that she'd been hosed.

Was she blonde, and does she own a LiveJournal? ::P:

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I long ago came to a conclusion while working retail.

 

In general, people are stupid. They assume way too much, consume too much television, and believe too much television.

 

No, cops don't normally solve murders in the span of an hour show. Foresic science is not pretty nor do the scientists take such active roles in solving crimes. Lawyers are not private investigators, they hire them. Private investigators don't leave glamorous lives full of sexy, sultry women, booze, and priceless artifacts. Your average woman/man doesn't look that good or have such perfect hair when they wake up first thing in the morning. No, your house will never look as perfect, as put together, or as clean as those shown on TV shows. Especially if children are involved.

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One of my mother's friends had the world's most gullible stepdaughter.

 

The girl's car had been hard to start for several days, and it was obviously a low battery, but the poor girl was utterly clueless. 

 

She drove over and tried to toot the horm, but only got a half-hearted honk out of the almost-dead car.  Her dad the funny-guy just laughed and told her she needed some horn-fluid.

 

The daft woman actually went to FOUR auto-parts places before a merciful sales-person clued her in that she'd been hosed.

Spike, that girl wasn't gullible or clueless, she was plain stupid. That's as bad as my second cousin who my Father now refuses to try to teach her to drive. My Father thought he was being nice taking her out in the van to teach her. Well, he refuses to do it again. He would tell her to break and she would hit the accelerator. He would say, "Give it some gas," and she would hit the break. All this AFTER Dad explained to her which pedals were for the gas and the break. She almost took off a person's mailbox, and almost hit a tree before my Father could actually get her to stop the car. Thankfully there were no other cars around because Dad had taken her out on a back road. Keep in mind, this girl is 19, almost 20, and not some scared 16 year old.

 

I get to see more of her stupidity on a regular basis too because she happens to work as a cashier where I work. Thankfully I only deal with her maybe a couple times a week. The Front End supervisor came back to me once all red in the face. I asked her what was wrong, and she said, "Can I kill your cousin?" I blinked, and in my true smart @ss mode asked, "Depends on what she did." Turns out after working there now almost a year she still cannot figure out how to run the register properly. I looked at the supervisor, "Go ahead, kill her, for that she deserves it." My Assistant Store manager happened to overhear the whole thing and she was laughing.

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I don't think it so much that people are stupid (although plenty are), they just live life with blinders on. They don't see or think about anything that isn't right in their way. Things that they don't encounter in their daily life will be a mystery to them. And, people take the easiest route. So things like self improvement, working to become a better person, more honest, more intelligent, wiser, etc. Those things are too difficult, so they avoid them, and they live as a shadow of what they could be.

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Well I am full of these reports on stupidity. So my second cousin works where I do, she's a cashier, works mostly days and weekends. She has worked there almost a year so there is no excuse for doing stupid things. Well I found out from the Front End Supervisor this morning that my cousin pulled a no-brainer yesterday. When a customer calls, the cashiers are supposed to answer the phone and then direct that call to someone in the store who can meet the customer's needs. What did my cousin do? She asks the customer on the phone for her name and number and tells her she will call her back.

 

I'm sorry, you don't do that to a customer. If there is no one available to take a call, you page a manager. It's as simple as that. If I were that customer I would have been pissed, and called back to ask for a manager.

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That said, common courtesy and knowing how to read are very good traits.

That being the biggest problem. I'm having trouble finding people who can read the print in front of their face (Scary thought, they aren't illiterate either.) and also manners seem to be extinct. I was working out of a cart in one of the aisles one day and this woman in heels carrying a Gucci purse decided I must have been a person not worth dealing with because instead of politely asking me to move (A simple "Excuse me" would have sufficed.) She pushed my cart out of her way and nearly knocked me over in the process, and then she went on her merry way acting like nothing had happened. :grr:

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Hmmmm, what ever happened to suvival of the fittest. With modern medicine so many people "too stupid to live" have and breed to make more generations of stupid people. I work with them every day. There is a couple whose kids I had to take away. They have 3 little ones 2 and under. The oldest a boy(2) is hers from another relationship the middle one a girl (1 1/2) is his from another relationship (no marriages involved here) the youngest (1) is theirs together and mom is 14 weeks pregnant. The mom, who seems to have some brains, works 2 full time jobs (yes 16 hours a day 8 at Taco Bell the 8 at BK) and spends weekends in jail for driving on a suspended license. The "dad", who can't read or write which is not necessarily bad but this guy uses the excuse so he does'nt look for a job, is supposed to watch the kids. Well the little girl had a huge bruise on the side of her head and dad supposedly did'nt know about it and mom could not explain it. When we checked on the other kids they were covered in un-explained bruises. Either this dad is abusing the children or he is letting 3 small children run wild as he plays the x-box. H & W suspects the latter. My point is if you can't be a parent don't have kids. *steps off of soapbox* *trips , falls and goes to the e.r for stitches* :down:

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My Question is how can he play the Xbox if he cannot read or write??? There are instructions and everything all written out. How does he play it if he cannot read the instructions for various games? Maybe I'm wondering to much here, but yeah that is stupidity there.

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