buglips*the*goblin Posted October 10, 2006 Share Posted October 10, 2006 I'm waiting on an order that's taking a very long time to arrive. Based on previous orders, once processed and ready for mailing, this order is now 2 weeks past due. I'm starting to think it isn't coming. Does anyone know what the process if for reporting an order if it doesn't show? And/or has anyone else had an order be mysteriously very slow but show up ok even if it's a bit late? Normally it's five business days from the email that it's being shipped out to arrival, but it's closing on 15 now. Quote Link to comment Share on other sites More sharing options...
pae Posted October 10, 2006 Share Posted October 10, 2006 Did you get a UPS tracking number? Quote Link to comment Share on other sites More sharing options...
buglips*the*goblin Posted October 10, 2006 Author Share Posted October 10, 2006 I chose the USPS shipping, and there was no tracking number in the email. I already wrote to [email protected] some days back, but have received no reply. A tracking number is actually what I'd like, as I could use that to get some info and maybe find out where it went/is. Quote Link to comment Share on other sites More sharing options...
dargrin Posted October 11, 2006 Share Posted October 11, 2006 [email protected] turn around time can be about a week. Reaper is one of the VERY few that actually respond to email. This is why I have stuck with them for so long. Quote Link to comment Share on other sites More sharing options...
buglips*the*goblin Posted October 11, 2006 Author Share Posted October 11, 2006 Ok, that's actually pretty helpful. It means I'll probably get some answers soon. At least I emailed the right place. The lack of a reply had me concerned, before you mentioned the turnaround time. Now I feel better. I'll just wait and see, then. If the package doesn't show an email should appear in the next few days. Thanks! Quote Link to comment Share on other sites More sharing options...
vejlin Posted October 11, 2006 Share Posted October 11, 2006 Also note that bryan (the guy who answers the mails to [email protected]), has been ill. Quote Link to comment Share on other sites More sharing options...
ladystorm Posted October 11, 2006 Share Posted October 11, 2006 you can always call the phone number, they are open M_F 9-6 Central time. 940-484-mini (6464) Quote Link to comment Share on other sites More sharing options...
buglips*the*goblin Posted October 11, 2006 Author Share Posted October 11, 2006 It showed up today, actually. It had been held up by customs. Previous orders hadn't gone through this and that's why they had come so fast. When this one did, it came as something of a surprise. However, now I know how long to allot in total in case it does get processed this way, and won't begin to panic so soon. Thanks for your replies, it's all sorted out, and I let Bryan know that all is well with the order. Quote Link to comment Share on other sites More sharing options...
haldir Posted October 12, 2006 Share Posted October 12, 2006 usually the case, post something asking about it & then shows, ha ha I know I've done that so many times with ebay winnings & such. RM Quote Link to comment Share on other sites More sharing options...
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