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Master Series Kolinsky Brushes?


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I picked up a Reaper Kolinsky brush to try out at ReaperCon and I really like it! Unfortunately the pickings were rather slim during Con and searching through the online store, well it seems all of the Kolinsky's are sold out. Any idea when more will be available? I'd love to get other sizes.

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The last two times I ordered DaVinci and Rafael brushes from Dick Blick recently both shipments arrived with damaged brushes. They had been shoved into a plastic bag and two brushes had their protectors rattling around loose and a third brush didn't even have a protector. Dick Blick replaced them and the same darn thing happened. All it is is folks packing the boxes and not giving a flying flip. I was growing quite frustrated because the whole idea is to get a brush that can hold a great tip. That doesn't happen when the bristles are broken and going every which way. With Reaper's brushes they are in a blister pack so the chance of damage like that is greatly reduced.

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I haven't had any problem with brushes I order from Blick that come with protectors, and most stuff I've ordered has been well-packed, but I had a similar experience with one that didn't seem to have a protector supplied by the manufacturer. The first one arrived thoroughly smushed, I photographed and contacted customer service and was sent another, still with no protector and smushed. The third was the charm. I think it would be cheaper for them to just supply their own protectors! But it speaks well of their customer service that they kept on going until I got one that worked. They were equally pleasant and effective in handling the one or two other shipment problems I've had. But it is certainly true that they won't also send me elves and hobgoblins!

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I've never had any problems with any orders from Dick Blick that were not resolved by a single phone call or email. I've had very few problems over the past 10-12 years of ordering art supplies through them. I find their customer service on par with Reaper's. The only difference being, I don't personally know the people at Dick Blick. The past few orders I have gotten from Dick Blick of series 7's, not only did they have brush protectors, they also came in individual plastic tubes instead of the old paperboard envelopes.

 

They do not give me hobgoblins or elves unfortunately. But I do get more than brushes from the,.

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The W&N brushes I got from Blick years ago also came in the tubes. And I agree Blick has good customer service. When I was dealing with the smooshed brushes it was right before ReaperCon. The clock was ticking and I was running like a chicken with my head cut off - so it was an issue I certainly didn't need at the time. Plus, I'm a re-seller so brushes and whatnot are cheaper than I can get from Blick because they don't have wholesale accounts. :;):

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