UpGraydd Posted April 10, 2013 Share Posted April 10, 2013 As an added bonus, if you buy 2 or more kits and you live in Canada or the US, I'll throw in Free Shipping! (Ok its not really me, its just Reaper being awesome) The free shipping also applies to overseas countries which is pretty unbelievable! Keep in mind, the US free shipping kicks in at $25 US, I believe for international, it kicks in at $50 of your local currency/currency on the site. I didn't get free shipping (I live in Australia) and I spent well over that much, shipping ended up costing me an extra $30. That I can't explain? I'm in Australia too and the free shipping is available for orders over Aus $50.00 - maybe the Reaper people had a momentary return to Sanity. Quote Link to comment Share on other sites More sharing options...
Cassu Posted April 10, 2013 Share Posted April 10, 2013 How long ago did you order? Mine was placed on the 3rd of April, order info: 77029: Silverhorn, Unicorn $2.99 x108901: Learn To Paint Kit 1 $25.95 x108902: Learn To Paint Kit 2 $25.95 x108904: Learn to Paint Kit 4 $25.95 x108905: Learn To Paint Kit 5 $25.95 x160130: Diabolist $5.99 x177020: Bathalian $2.49 x1Subtotal: 115.27Shipping: 31.55Handling: 1.00Order Total: $147.82 Quote Link to comment Share on other sites More sharing options...
Caffiene Posted April 10, 2013 Share Posted April 10, 2013 The shipping is applied depending on what currency you use. Did you have US dollars selected, or were you using one of the international options? Quote Link to comment Share on other sites More sharing options...
Cassu Posted April 10, 2013 Share Posted April 10, 2013 (edited) Pretty sure I had US dollars selected. Augh if I missed out on free shipping just because I had the wrong thing selected... I'm going to kick myself. Edited April 10, 2013 by Cassu Quote Link to comment Share on other sites More sharing options...
Caffiene Posted April 10, 2013 Share Posted April 10, 2013 Yep. Unfortunately. US$ gives free shipping to US and Canada for orders over $20, while £, and AU$ give free international shipping at £35, 35 and $50 respectively. Quote Link to comment Share on other sites More sharing options...
Cassu Posted April 10, 2013 Share Posted April 10, 2013 (edited) *bangs head against wall* Well there goes that then. Ah well. it sucks too because I saved up that extra $30 just because the website said shipping would cost that much. It's not very obvious looking at the online store, I wonder if other people make the same mistake. if they can offer you free shipping if you spend a certain amount, after you put in your address why does it give you a shipping total? Edited April 10, 2013 by Cassu Quote Link to comment Share on other sites More sharing options...
buglips*the*goblin Posted April 10, 2013 Share Posted April 10, 2013 Stray code, maybe. Or a workaround. Free shipping was a new surprise for me last year when I came back after being away for a while. I never used to get it with either greenbacks or canuck bucks. 3 Quote Link to comment Share on other sites More sharing options...
Cassu Posted April 10, 2013 Share Posted April 10, 2013 Thanks for the info guys. I've emailed Reaper, I doubt much can be done but we'll see what happens. Quote Link to comment Share on other sites More sharing options...
Pingo Posted April 10, 2013 Share Posted April 10, 2013 I adore Reaper, but certain aspects of its online interface drive me bananas (like that the search engine for the online store chokes on two-letter words). It sounds like the shipping discount is a bit lost in the code depending on which direction you come from. I hope it gets cleared up, Cassu. 1 Quote Link to comment Share on other sites More sharing options...
Cassu Posted April 10, 2013 Share Posted April 10, 2013 Thanks Pingo.I think the main thing that caused this too is that although I live in Australia, being a freelance illustrator most of my work comes from the U.S. and I get paid electronically in USD. My Paypal is in USD and I'm very used to shopping online using US currency, in fact it's easier for me because I don't have to worry about pesky currency conversions. Any way, enough of my silliness and back on-topic: I am looking forward to the arrival of my kits! Since I've heard stories about the brushes that come with the kits (at least the first one) perishing if you try and use it for everything, I bought myself some extra Kolinsky Sable brushes. Quote Link to comment Share on other sites More sharing options...
Suden Posted April 10, 2013 Share Posted April 10, 2013 How long ago did you order? Mine was placed on the 3rd of April, order info: 77029: Silverhorn, Unicorn $2.99 x1 08901: Learn To Paint Kit 1 $25.95 x1 08902: Learn To Paint Kit 2 $25.95 x1 08904: Learn to Paint Kit 4 $25.95 x1 08905: Learn To Paint Kit 5 $25.95 x1 60130: Diabolist $5.99 x1 77020: Bathalian $2.49 x1 Subtotal: 115.27 Shipping: 31.55 Handling: 1.00 Order Total: $147.82 It'd be nice if they sent you the missing LTPK3, or maybe gave you an online store credit for the difference. 1 Quote Link to comment Share on other sites More sharing options...
ShadowRaven Posted April 10, 2013 Share Posted April 10, 2013 I'm sure, if they can, Reaper will do everything in it's power, within reason, to help you out. I have never encountered a company so eager to please it's consumers as this that hasn't gotten stupid about it to the detriment of the company 1 Quote Link to comment Share on other sites More sharing options...
Cassu Posted April 10, 2013 Share Posted April 10, 2013 (edited) Got a reply back from Reaper overnight, they have credited my account with $30 to use in their store on my next purchase. Very, very happy with this outcome and their speedy response. Cannot be happy enough with how things have turned out. *off to buy L2PK3* Edited April 10, 2013 by Cassu 8 Quote Link to comment Share on other sites More sharing options...
UpGraydd Posted April 10, 2013 Share Posted April 10, 2013 Got a reply back from Reaper overnight, they have credited my account with $30 to use in their store on my next purchase. Very, very happy with this outcome and their speedy response. Cannot be happy enough with how things have turned out. *off to buy L2PK3* These Reaper guys are awesome! 2 Quote Link to comment Share on other sites More sharing options...
ShadowRaven Posted April 10, 2013 Share Posted April 10, 2013 that they are. Which is why I shall be using them for most of my mini needs. 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.