Zagnus Posted April 29, 2013 Share Posted April 29, 2013 So if all I ordered was a single vampire set, and I haven't received it yet. when should I start panicking? I see that other people haven't received theirs yet but I feel like they ordered a lot of extras. Should I be worried? I wouldn't really worry yet, but if you didn't have any extras it might be worth it to email them. Unless you're Canadian. Nothing has shipped to Canada yet. Thanks a whole bunch! I'm in the U.S but i'll give it a while longer. I figure with all the success Reaper has had with the kickstarter they are probably quite busy. Quote Link to comment Share on other sites More sharing options...
ladystorm Posted April 30, 2013 Share Posted April 30, 2013 Thanks a whole bunch! I'm in the U.S but i'll give it a while longer. I figure with all the success Reaper has had with the kickstarter they are probably quite busy.While yes, they are busy, you should contact them at this point. If you were only a single Vampire with no add-ons shipping in the USA, you should have heard something by now. 1 Quote Link to comment Share on other sites More sharing options...
azurelite Posted April 30, 2013 Share Posted April 30, 2013 Thanks a whole bunch! I'm in the U.S but i'll give it a while longer. I figure with all the success Reaper has had with the kickstarter they are probably quite busy.While yes, they are busy, you should contact them at this point. If you were only a single Vampire with no add-ons shipping in the USA, you should have heard something by now. I have already received my single vampire with the case. 8 Apr in Texas, 18 Apr delivered! And I am in Singapore. in Asia! 1 Quote Link to comment Share on other sites More sharing options...
jericodarkwynd Posted June 25, 2013 Share Posted June 25, 2013 Mine are here,,,im a happy hobbit,,, inventory done (missing 2 figs,, all things considered, not a bad error count) and now i'm getting ready to glue a clockwork, and old one, and a griffon,,, YAY ME!!! 2 Quote Link to comment Share on other sites More sharing options...
Exwilly Posted June 25, 2013 Share Posted June 25, 2013 sweet got mine today too. 2 Quote Link to comment Share on other sites More sharing options...
Dan Goodchild Posted June 25, 2013 Share Posted June 25, 2013 Are the two missing figures from the Vampire box(es) or add-ons? Quote Link to comment Share on other sites More sharing options...
jericodarkwynd Posted June 25, 2013 Share Posted June 25, 2013 from the vampire... so china's fault 1 Quote Link to comment Share on other sites More sharing options...
ijewett Posted June 25, 2013 Share Posted June 25, 2013 Yeah I think they said they expected errors might be as high as one or two a box. Hopefully less. The Bones may be cheap for them to replace, but sending another 18000 packages even small ones will not be. Quote Link to comment Share on other sites More sharing options...
Moderator OneBoot Posted June 25, 2013 Moderator Share Posted June 25, 2013 Hopefully if they get enough people contacting them about extra/missing minis that they'll post an update on what to do. I'm planning on making more paint orders, so if I have missing ones, I could have them toss the replacements in with my regular order to save them some shipping. :) Any idea where they mentioned that, ijewett? Granted, with how scattered the information has been, I won't blame you at all if you don't remember. Huzzah! --OneBoot :D Quote Link to comment Share on other sites More sharing options...
Laoke Posted June 25, 2013 Share Posted June 25, 2013 Hopefully, the contract for the figures to be manufactured in China included some leeway for wastage based off the expected error rate. I hope so at least. Personally, I'm going to time my request for any replacement figures to coincide with an order, most likely for Kaladrax, so that they don't end up taking a bath on the reshipping. Quote Link to comment Share on other sites More sharing options...
Unruly Posted June 25, 2013 Share Posted June 25, 2013 Hopefully if they get enough people contacting them about extra/missing minis that they'll post an update on what to do. I'm planning on making more paint orders, so if I have missing ones, I could have them toss the replacements in with my regular order to save them some shipping. :) When I bought a Bones Bugbear a while back it was missing its shield. When I emailed them about it I asked if it would be possible to have any replacements shipped out with another order I was planning to make about a week later. I was told it would be fine to do it that way and to let them know the order number once I had placed it. I did just that and it showed up packed into my paint order. 1 Quote Link to comment Share on other sites More sharing options...
ObsidianCrane Posted June 25, 2013 Share Posted June 25, 2013 I already have most of my order ready to go, just waiting on 1) my KS to arrive so I can check it and 2) the Bones to all be in the store. :) Quote Link to comment Share on other sites More sharing options...
Darkmeer Posted June 25, 2013 Share Posted June 25, 2013 Ahem.... Given what happened with China's Vamp boxes: Also shipping started before 8:00 AM central today. Quote Link to comment Share on other sites More sharing options...
bojesphob Posted June 25, 2013 Share Posted June 25, 2013 I must have lucked out. I got mine yesterday, got home, assembled Kaladrax and Nethyrmaul, and went through and inventoried everything. I wasn't missing anything! I guess I was one of the unusual ones if they were expecting one or two errors per vampire! I have about 8 guys that I need to boil and freeze, so that they pop back into place, but nothing was too horrible in that respect except for the Zombie hunter with the two guns, she's bent completely over at the ankles. I even started painting one of the dark heroes (the fellow with the scroll and the scythe), and am almost done with him already lol Just wish I would have gotten the Clockwork dragon too... That's the only thing that I regret not getting.. Quote Link to comment Share on other sites More sharing options...
mistergreenwood Posted June 25, 2013 Share Posted June 25, 2013 worst case, you can pretend it's a zombie hunter from the Matrix... 3 Quote Link to comment Share on other sites More sharing options...
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