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Reaper Bones 3: Post-Kickstarter Discussion


Reaperbryan
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Dear Reaper,

 

I don't chat much via the forums as most of my interactions are with folks in person when it comes to gaming and miniatures.

 

I want to express just how disappointed I have become. Reaper is a company I have followed since the days when it proved that lead was not necessary to mass produce nice miniatures.

 

In the previous e-mail you sent to your Kickstarter supporters for Bones III, you explained the mix up about the invoices and what was being made versus what was being shipped and how things were delayed. I was pretty angry but at least you admitted fault. What probably kindled that angry flame the most was the fact that I was seeing more advertising for your other Kickstarters or products than updates to the Kickstarter itself in the other updates you e-mailed the supporters.

 

In the most recent e-mail you sent out, it started with information about schedules outside of the Kickstarter that cry out "get more support for the office", many nice, yet trivial photos (given the tone of the last update for Bones III), only to close with a comment that the refund window was closed, and that's it. There was no real update on the invoice misinterpretation with the Chinese suppliers--that should have been the most important detail for your supporters.

 

I don't want a refund, and I accept that these miniatures don't manifest out of thin air; however, I do want you to know that I am unhappy with how Reaper has started to 'market' more than sustain useful updates for its own Kickstarters. It makes me cringe at where things are today. Reaper was innovative when it started Bones. Now, it seems that idea has started to degrade much like the support and marketing of Amazon.com--for example, free Prime content with no commercials, but now 30-45 seconds of Amazon product commercials before that free content starts.

 

Please take a look at what is a priority in the future for the sake of loyal Reaper customers and supporters.

 

--With Respect

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Been a fan of the minis since I was buying them for gaming...then even more so with the Bones line which got me into painting.

 

I thought the email about the mess up and them taking fault was enough to let us know we won't see anything by Jan 2017.  I am fine with that and no other info is needed until we have something saying "We were told the ships are sailing our way."  Any communication before that should be fluff to keep us looking forward to the goodies.

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I know a lot of forumites won't agree with Crimsus but I appreciate them sharing their opinion.

 

And while I don't 100% agree, and expected the KS to be late...getting a Bones IV announcement before III is even fulfilled does make me begin to wonder that someone at the top hasn't decided this is a beautiful cash cow they can milk every year. We already decided for us personally we'd probably wait for retail for anything on the next Kickstarter. But I'm disappointed it was this soon to be honest. Something more along the lines of terrain or legendary encounters I could understand following so quickly. But at this point I'd rather see Reaper slowly release bones throughout the year like they do with metal. I'll still paint, buy, and be a Reaper fan. Just disappointed at the timing.

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I like the Core sets for the 'well, I might need one of those' fix; and I haven't been disappointed yet. I've occasionally spent entirely too much time digging through little bits of plastic looking for THAT ONE MINI, but .. y'know, I'm okay with that.

 

They also function as a sort of surprise box for people like me who can never remember what the heck they ordered. ^.~

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I'm looking forward to seeing all the giants (oh yeah, and that big dragon, Mal something or other :poke: ) on my table.

 

You mean His Royal Majesty King Ma'al drakar the First, Esquire?

 

Yeah I'm kinda looking forward to him too. :lol:

 

I'm more excited than I expected about the clear dragon and colored translucent weapons. Weapon swaps, here I come! :bday:

 

Huzzah!

--OneBoot :D

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