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pcktlnt

Zombicide: Green Horde

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Got mine a few days ago, I live in the midwest, and did the late pledge, although I was on the early end of the late pledge.

So for those who haven't gotten theirs yet. There's hope!

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Anyone know the best way to go about changing shipping address for later wave(s) of shipping? I got the wave 1 box, but have now moved and can't see where to edit my address.

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8 hours ago, Talae said:

Anyone know the best way to go about changing shipping address for later wave(s) of shipping? I got the wave 1 box, but have now moved and can't see where to edit my address.

 

Unfortunately they do not let you change your shipping address at all once shipping has begun, even for later waves. I have seen many complaints about this on various CMON projects. The only thing you can do it seems it try to arrange with the carrier (USPS or UPS). 

 

 

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1 hour ago, Dan d'Lyon said:

I'd create a support ticket with them and ask for assistance in getting your address updated.  Can't hurt.

Yeah can’t hurt but the comments on their Kickstarter pages and at Dakka are rife with people who have done just that and were told “no, your on your own...”. It would be nice if that’s not the case this time, but from all the comments I wouldn’t count on it.   :mellow:

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1 hour ago, pcktlnt said:

Seriously? That's the response their customer support provides?

 

As fond as I am of CMON, their customer support has always been the weakest part of their company, in my mind.

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2 hours ago, John Fiala said:

 

As fond as I am of CMON, their customer support has always been the weakest part of their company, in my mind.

And I'd say it got worse after they found success in using Kickstsrter as they seemed to short the rest of their endeavors to focus on KS development. 

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12 hours ago, NecroMancer said:

Still waiting on this and Rising Sun!

You might want to try contacting their customer service because it sounds like even late backers are starting to get delivery.

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31 minutes ago, Dan d'Lyon said:

You might want to try contacting their customer service because it sounds like even late backers are starting to get delivery.

I backed through retail for both and am hoping that these will be in soon.  

 

I actually reserved a couple copies at 2 different stores but neither have received their copies.

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Me neither!  I know there are a lot of retail stores around the country that have theirs but mine still have nothing and no word when they will get them.  I'm worried that they messed something up!

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