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Hello!

 

I picked up the Bones version of Corim the Kestrel, Gnome Sorcerer at Origins, and his nose is flattened compared to photos of the metal version. I have found one photo of another Corim and it looks like his nose is squashed in that one, too.

 

I'm assuming this is a casting flaw, and not an intentional feature. Do all of the Bones version of Corim have a squashed shnozz?

 

I know the days of gnomes with enormous noses are well past, but poor Corim should have at least some nose to speak of.

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If there is a defect in manufacture, we would be happy to offer a replacement Corim.

 

Simply contact [email protected], and include the relevant model name, your kickstarter order number (or email if you don't know the number) and an address to ship the replacement. If you have no kickstarter data, that's ok, too, we can still take care of you it just takes us a little longer (like 5 minutes more, not days).

 

 

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Thanks, Bryan! I certainly will follow up.

 

I also wanted to make sure you wonderful folks at my favorite miniatures company are aware of a potential defect. Reaper is a great company with a product I have solidly relied on for years, so I like to do what I can to help maintain that level of quality.

 

Thanks, also, for your quick attention and excellent customer service.

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  • 2 weeks later...
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such a nice little figure, and the features are so fine

It's a great mini, with a lot of character. Just enough detail, with a lot of opportunities for for freehand and/or conversion work.

 

I received my replacement miniature! It's the metal version, which is perfectly fine.

 

I hope the defect is not a problem, or at least, not an insurmountable one, throughout the entire run of the Bones version of this particular mini.

 

Thanks, Reaper! Well done!

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