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I'm staggered at how prolonged the fulfillment of this project is taking. 

 

Apparently there is a "computer glitch' with their shipper which means that over 300 orders have been languishing for a couple of weeks now, with no announcement of a solution in sight.    (Mine is one of them.)

 

They have resorted to "backer only" updates so the shipper doesn't see them, and Arthur has called the shipper a "lemon" in the comments.

 

Meanwhile, during the fulfillment process, they have run two shorter CW related projects and now the "Final Onslaught" project.

 

It's baffling that after so many projects they come up against problems like this.

 

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Hopefully it's a glitch and therefore 'easy' to resolve (since they've got the stock),

 

rather than the shipper loosing a whole bunch of stock and making excuses about why they 'can't' send it out rather than admit it's gone

 

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