ladystorm Posted November 16, 2018 Author Share Posted November 16, 2018 Rolling Along Update: November 16, 2018 Some days you roll the dice and you are successful. Our new favorite dice guys, the High Rollers Add On, are joining the second half of the Fan Favorites Expansion in this update's Showcase. Most Frequently Asked Questions When will my rewards order ship? When does Wave X ship? At this time, we remain on schedule to begin fulfillment in February 2019. As we have done with previous projects, all Domestic/US Hub waves ship one after the other, with us stopping long enough to restock and resupply between waves. The AU Hub will receive pulled orders and ship the boxes from their location. There are no waves shipping from this hub. The UK Hub will be pulling orders and shipping in wave order, similar to our US Hub. As soon as we are aware of any changes to this planned shipping schedule, we will communicate them here, in the Kickstarter Updates. How do I update my shipping address? To update your shipping address, log into the Reaper Bones 4 Pledge Manager and change those details. The Reaper Bones 4 Pledge Manager link is https://ks.reapermini.com/bones4 If the information doesn't appear to update, log out, clear your cookies/cache, and log back in. If you need to change your shipping country, you will need to email us. There may be an increase to your shipping expense that will have to be paid before the country can be changed. How do I verify my order? What did I order? To review your completed orders, follow the Completed Orders link on their Bones 4 Pledge Manager. The Reaper Bones 4 Pledge Manager link is https://ks.reapermini.com/bones4 If you see at least one order (defined as an itemized listing of product) under Completed Orders, then you're fine. If all you see is your shipping address, you are not fine and need to email us. Let’s Explore: Fan Favorites-second half As our production masters have been rolling in, we felt it was time to share these pieces with you. The following are test shots shown in a different color material than the actual production pieces will be. 719 Striker sculpted by Bobby Jackson 720 Cleaver sculpted by Bobby Jackson 721 Smiter sculpted by Bobby Jackson 722 Enlarged Smiter sculpted by Bobby Jackson 723 Pounder sculpted by Bobby Jackson 724 Irontongue Priest sculpted by Bobby Jackson 725 Crab Man sculpted by Jason Wiebe 726 Mammoth sculpted by Jason Wiebe 727 Zombie Shark sculpted by Jason Wiebe 728-732 Bog Skeletons sculpted by Bob Ridolfi 733 Maggotcrown Ogre Juggernaut sculpted by Bobby Jackson 734 Thrasher Snail sculpted by Jason Wiebe 735 Female Efreeti sculpted by Bobby Jackson 736 Catfolk Warrior sculpted by Julie Guthrie 737 Catfolk Rogue sculpted by Julie Guthrie 738 Female Djinni sculpted by Bobby Jackson 739 Isobael Bard sculpted by Gene Van Horne It is not uncommon for the production masters to arrive to us in batches, and some pieces to not arrive at all before we fulfill. They are omitted because physical copies are not present here to photograph for your viewing enjoyment. They are still included in this set as planned. One such item arrived that was omitted last update. 702: Onyx Chevalier sculpted by Jim Johnson and Sandra Garrity Let’s Explore: High Rollers The High Rollers Add On set was sculpted by Bobby Jackson 810 d20 Sir Vigintor 811 d12 Thacovius and 812 his trusty familiar d6 Pyp 813 d10 D'tenian 814 d8 Octrox 815 d6 Aleon 816 d4 Pyram Unboxing the Core Set PLAY These Core Set items will have individual images presented in our December Updates. Other Problems If you have other problems, please email us at [email protected] Be sure to specify what project you're having a problem with (this is Bones 4). That same help desk handles all customer service for all of Reaper's retail and consumer orders, as well as our previous projects, so we need your help knowing how to best help you. Please do not include screenshots or attachments, as we have stringent security protocols which filter these out and delete the messages containing them. Convention Schedule Our next scheduled show is PAX Unplugged in Philadelphia, PA, November 30 – December 2, 2018. We are sponsoring the Paint and Take and will have our retail booth. Stop by and say howdy! Update Schedule Our December Updates will be the first and third Fridays, the 7th and the 21st. Thanks! ~Reaper 7 3 Quote Link to comment Share on other sites More sharing options...
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