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CAVBOSS

CAV: Strike Ops III Kickstarter September 19th 2018

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21 minutes ago, CAVBOSS said:

While the Terrain Set is around $250 (as we haven't set retail for these items yet).

o_O  Yup, definitely wishing I'd picked up more than one, but I suspect when it goes to retail it'll mainly be k-rails, shipping containers, dragon's teeth, and tetra pods I'll be wanting the most (aka mainly scatter) ^_^;;;

 

And nothing wrong at all with being chatty! ^_^

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37 minutes ago, CAVBOSS said:

Probably me causing everyone more stress as I'm overly "chatty" tonight :) 

 

But it does read as you thought, the Core Set has a retail value of around $360. While the Terrain Set is around $250 (as we haven't set retail for these items yet). We are collecting GST on what you bought with your pledge, so in your case $5 of the shipping I mentioned for you is GST. I was going by how they do it in UK/EU so I figured it was like that for you. If I ship direct to those countries, they get slammed by the post man on delivery...but even having to pay it is cheaper than normal post from here do the size of the box and weight. The Terrain sets are like 110 pieces and heavier than the Core Set.

 

It's good to know what the reasoning behind everything is.

 

Regarding the shipping,  I was probably hoping it would be less (more in the $30-$40 range), but it appears that everything over and above what I was hoping for is accounted for by the increased costs in getting into the country in the first place. Shipping involving the US has definitely increased significantly in the past 12 months.

 

Edited by ratsmitglied
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One of the CAV sculptors is down under and I had checked with him as I know he orders stuff out of US and he had said the same thing.

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At this time, PayPal invoices for shipping and any additional items ordered have been sent to all backers. That's not to say we missed someone, but we "think" we have everyone that we had a locked-in order for.

If you have NOT RECEIVED an invoice from PayPal, there is a problem with your rewards:

 

A - I screwed it up (actually the PM did, but I will take it for the team).

B - I don't have a LOCKED-IN order for you.

C - Your email program flagged it as spam and threw it to the ether.

D - PayPal screwed up.

E - I screwed up.

 

What should you do? Email us NOW at custserv(at)talon-games(dot)com

 

Also, the ship did leave last Sunday as expected with a delivery date to our Denton dock Nov 17th. This may be sooner as they build some time into their estimate.

 

The ship is the Kota Perabu if you want to check its progress. I use www.marinetraffic.com

 

KOTA PERABU

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On 10/29/2019 at 8:13 PM, CAVBOSS said:

We have PAINT!!!

PAINT.jpg

 

I just realized with the fulfillment moving towards the cold months & it's been way colder around here for this time of the year so I expect it's gonna be a colder winter this year. (it was like 19 degrees at 9 am this morning...:blink:) Has any consideration taken into shipping paint in the winter months? I hate to pay all the moneys to only end up with ruined paint. 

 

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On 10/30/2019 at 9:36 PM, haldir said:

 

I just realized with the fulfillment moving towards the cold months & it's been way colder around here for this time of the year so I expect it's gonna be a colder winter this year. (it was like 19 degrees at 9 am this morning...:blink:) Has any consideration taken into shipping paint in the winter months? I hate to pay all the moneys to only end up with ruined paint. 

 

I think the only ones to worry is the CA orders as all US will be 2 or 3 day shipping. As we will be stocking these paints in our CA warehouse, if you request, we will not ship paints and issue you a gift certificate to order direct when warmer if you like but you would have a 2nd postage charge (whatever CanadaPost charges for sending from Brantford to you) if not combined with a normal retail order. Best compromise I can think of at the moment.

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5 hours ago, CAVBOSS said:

I think the only ones to worry is the CA orders as all US will be 2 or 3 day shipping. As we will be stocking these paints in our CA warehouse, if you request, we will not ship paints and issue you a gift certificate to order direct when warmer if you like but you would have a 2nd postage charge (whatever CanadaPost charges for sending from Brantford to you) if not combined with a normal retail order. Best compromise I can think of at the moment.

Ooooh, glad to hear this is the solution.  Nice and simple, easy and effective.

 

Obviously have to ask - if Canadians do have the paints shipped with their order (either because they choose to risk it, or don't know this is an option), and they arrive DOA what's the gameplan?

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9 hours ago, WhiteWulfe said:

Ooooh, glad to hear this is the solution.  Nice and simple, easy and effective.

 

Obviously have to ask - if Canadians do have the paints shipped with their order (either because they choose to risk it, or don't know this is an option), and they arrive DOA what's the gameplan?

Lets not jinx it at this point. We will cross that bridge later if needed but I don't think anybody has ever faulted our customer service! :)

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