Reaper User ReaperAHawk 1029 Posted June 8, 2019 Reaper User Report Share Posted June 8, 2019 Just now, Inarah said: I'm missing something critical. I can't figure out how to buy what I've registered for. Are you a VIP ticket holder? 1 Quote Link to post Share on other sites
Mnemonic 99 Posted June 8, 2019 Report Share Posted June 8, 2019 (edited) Worked! Did while walking downtown on mobile. Y'all are cleared to buy your! Edited June 8, 2019 by Mnemonic 2 Quote Link to post Share on other sites
Pegazus 40657 Posted June 8, 2019 Report Share Posted June 8, 2019 (edited) 1 minute ago, Inarah said: I'm missing something critical. I can't figure out how to buy what I've registered for. Do you see the "Purchase Add On" button? And logged in? The website has a tendency to log me out. Edited June 8, 2019 by Pegazus 1 Quote Link to post Share on other sites
Inarah 46198 Posted June 8, 2019 Report Share Posted June 8, 2019 1 minute ago, ReaperAHawk said: Are you a VIP ticket holder? Yes. 1 minute ago, Pegazus said: Do you see the "Purchase Add On" button? Yes, says I have zero items. 1 Quote Link to post Share on other sites
Pegazus 40657 Posted June 8, 2019 Report Share Posted June 8, 2019 2 minutes ago, Inarah said: Yes, says I have zero items. Beyond my knowledge then. Sorry. I do see that "zero items" screen after I've purchased when I went back to some page. 1 Quote Link to post Share on other sites
Green Eyed Monster 39946 Posted June 8, 2019 Report Share Posted June 8, 2019 Once again, Growtix is being "difficult". Won't recognize my password so I can't log in and won't send me a link to reset it. It recognizes that I have purchased [VIP] tickets for both wife and self. GEM One step away from 1 Quote Link to post Share on other sites
Moderator OneBoot 78560 Posted June 8, 2019 Moderator Report Share Posted June 8, 2019 4 minutes ago, Inarah said: I'm missing something critical. I can't figure out how to buy what I've registered for. You have to go through the My Orders page (via drop-down menu at the top right on PC), then View Order, then click View Schedule. That's where you can click on Purchase Add Ons, etc. Huzzah! --OneBoot :D 2 Quote Link to post Share on other sites
Reaper User ReaperAHawk 1029 Posted June 8, 2019 Reaper User Report Share Posted June 8, 2019 1 minute ago, Green Eyed Monster said: Once again, Growtix is being "difficult". Won't recognize my password so I can't log in and won't send me a link to reset it. It recognizes that I have purchased [VIP] tickets for both wife and self. GEM One step away from Start with your email confirmation to gain access to growtix. If need be, create new account with Growtix Quote Link to post Share on other sites
Clearman 11742 Posted June 8, 2019 Report Share Posted June 8, 2019 1 minute ago, OneBoot said: You have to go through the My Orders page (via drop-down menu at the top right on PC), then View Order, then click View Schedule. That's where you can click on Purchase Add Ons, etc. Huzzah! --OneBoot :D Yes, this. I fumbled around for a bit and discovered that doing the above allowed the system to figure things out. Quote Link to post Share on other sites
Green Eyed Monster 39946 Posted June 8, 2019 Report Share Posted June 8, 2019 Just now, ReaperAHawk said: Start with your email confirmation to gain access to growtix. If need be, create new account with Growtix Done the first part. No Joy. If I create a new account will it recognize my already purchased tickets? GEM Quote Link to post Share on other sites
Serenity 5693 Posted June 8, 2019 Report Share Posted June 8, 2019 Make sure you check your junk email folder if you need to reset the password. That's where my reset email went. 4 minutes ago, Green Eyed Monster said: Once again, Growtix is being "difficult". Won't recognize my password so I can't log in and won't send me a link to reset it. It recognizes that I have purchased [VIP] tickets for both wife and self. GEM One step away from 1 Quote Link to post Share on other sites
Reaper User ReaperAHawk 1029 Posted June 8, 2019 Reaper User Report Share Posted June 8, 2019 Just now, Green Eyed Monster said: Done the first part. No Joy. If I create a new account will it recognize my already purchased tickets? GEM If you are using the same email address, then it should be fine. You really need to go back to your order confirmation email (when you purchased your admission) to gain access. Hope this helps 1 Quote Link to post Share on other sites
Green Eyed Monster 39946 Posted June 8, 2019 Report Share Posted June 8, 2019 2 minutes ago, Serenity said: Make sure you check your junk email folder if you need to reset the password. That's where my reset email went. I cleared my spam folder this AM in anticipation. GEM Quote Link to post Share on other sites
Inarah 46198 Posted June 8, 2019 Report Share Posted June 8, 2019 OK, got it. Even though I had logged in to Growtix, when I went to purchase I was suddenly NOT logged in. Once I did that my registered class slots showed up. Thanks Oneboot for reminding us to "add 1" to the total to be purchased. I hope next year it is possible to purchase tickets for all persons under one account at the same time. After I bought my tickets I had to go through the whole thing again for DH. 2 2 Quote Link to post Share on other sites
Pegazus 40657 Posted June 8, 2019 Report Share Posted June 8, 2019 2 minutes ago, Inarah said: I hope next year it is possible to purchase tickets for all persons under one account at the same time. After I bought my tickets I had to go through the whole thing again for DH. Uh... that's actually possible this year. That's what I did at least. I do have both admission tickets for the two of us under one account. Not sure it's a feature or a bug that I could do that. 2 Quote Link to post Share on other sites
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