Cyradis Posted July 9, 2021 Share Posted July 9, 2021 1 hour ago, zip_zap_rap said: Unlikely UPS. This has happened with other Kickstarters when the company declares the retail price of the models rather then what I paid them. $90 makes sense if the box was $600 which is likely the retail cost of the contained models. I assume this is beneficial for the company and screws the costumer. I'll know for sure when the box arrives on the 12th. Regardless this is poor form on Reaper and they should understand that they've put their Canadian customers in a broccolity, unexpected, position. Ordering non-Kickstarter items hasn't been a problem with Reaper, although those go through CanadaPost. I've had more issues with CanadaPost dinging items for customs on stuff my mother sends, and a small mask company that hadn't shipped to Canada before. They should know at least how to do the customs declaration side of things. I sure hope they didn't declare the retail value on these, because I'm going to get slammed hard if that's the case. 1 hour ago, kristof65 said: How is this beneficial for the company? Reaper doesn't get anything extra by declaring a higher price. The only "benefit" a company gets by declaring a higher value is that it's less likely that some government bureaucracy comes after them for under-declaring the value. I'm sympathetic to the situation Canadians are in regarding these fees, but it does no good to assume that any of this was done with malicious intent. I doubt malicious intent. As you said, there isn't a benefit for Reaper to declare that higher price. Really hoping that the taxes and fees are based off the KS prices though. Otherwise this is going to be *really* bad. 3 Link to comment Share on other sites More sharing options...
kristof65 Posted July 9, 2021 Share Posted July 9, 2021 (edited) 24 minutes ago, Cyradis said: Really hoping that the taxes and fees are based off the KS prices though. Otherwise this is going to be *really* bad. A possibility is that somewhere along the line here in the US something/someone "helpfully" converted the value to Canadian currency, but UPS in Canada is reading it as USD, and converting it again. So $300 US becomes ~$375 CAD, and treating that as USD causes it to become ~$467 CAD. Edited July 9, 2021 by kristof65 2 3 Link to comment Share on other sites More sharing options...
bojesphob Posted July 9, 2021 Share Posted July 9, 2021 3 hours ago, kristof65 said: A possibility is that somewhere along the line here in the US something/someone "helpfully" converted the value to Canadian currency, but UPS in Canada is reading it as USD, and converting it again. So $300 US becomes ~$375 CAD, and treating that as USD causes it to become ~$467 CAD. I would venture a guess to say that maybe even UPS might have done this. I've seen weirder things happen... 2 Link to comment Share on other sites More sharing options...
sinless Posted July 9, 2021 Share Posted July 9, 2021 It's here! My Rocky is here!! Yay! 8 Link to comment Share on other sites More sharing options...
Sirithiliel Posted July 9, 2021 Share Posted July 9, 2021 no word yet on if they got the container today? 1 Link to comment Share on other sites More sharing options...
Marvin Posted July 9, 2021 Share Posted July 9, 2021 Oh. I'd previously missed that "early 2022" bit on the late orders, I guess. 🙃 Guessing no container as it wasn't mentioned in that update. 1 Link to comment Share on other sites More sharing options...
Jason Zavoda Posted July 9, 2021 Share Posted July 9, 2021 I dont have a 2nd email address so it is too much trouble, for me, to add more minis at a greater cost. Reaper has lost my money with this nonsense with starting a new account. 1 Link to comment Share on other sites More sharing options...
Moderator Guindyloo Posted July 9, 2021 Moderator Share Posted July 9, 2021 15 minutes ago, Sirithiliel said: no word yet on if they got the container today? The US container is set to arrive in Dallas tomorrow, then they expect it to arrive at the factory on Monday. 3 2 Link to comment Share on other sites More sharing options...
bojesphob Posted July 9, 2021 Share Posted July 9, 2021 3 minutes ago, Jason Zavoda said: I dont have a 2nd email address so it is too much trouble, for me, to add more minis at a greater cost. Reaper has lost my money with this nonsense with starting a new account. Only one email address?? Can't say I hear that often! Not even counting work, I have 6, and that's not including the multiple I've let expire or stopped using over the years, either.... Want to borrow one?? LOL 1 1 Link to comment Share on other sites More sharing options...
TGP Posted July 10, 2021 Share Posted July 10, 2021 5 minutes ago, Guindyloo said: 22 minutes ago, Sirithiliel said: no word yet on if they got the container today? The US container is set to arrive in Dallas tomorrow, then they expect it to arrive at the factory on Monday. That matches the last information I heard/read @Sirithiliel Best possible case was: unload (and inventory!) container Monday morning to mid afternoon. Stock up fulfillment area with those last items…begin fulfilling orders Tuesday. But they might not get the container until 3pm Monday. < there is no shrugging emoji; but if there was it’d belong here > 1 Link to comment Share on other sites More sharing options...
Marvin Posted July 10, 2021 Share Posted July 10, 2021 Just now, TGP said: That matches the last information I heard/read @Sirithiliel Best possible case was: unload (and inventory!) container Monday morning to mid afternoon. Stock up fulfillment area with those last items…begin fulfilling orders Tuesday. But they might not get the container until 3pm Monday. < there is no shrugging emoji; but if there was it’d belong here > 🤷♂️ 2 Link to comment Share on other sites More sharing options...
TGP Posted July 10, 2021 Share Posted July 10, 2021 (edited) I might have a solution for you… 16 minutes ago, Jason Zavoda said: I dont have a 2nd email address so it is too much trouble, for me, to add more minis at a greater cost. Reaper has lost my money with this nonsense with starting a new account. …it involves using a plus sign. Is your one email a gmail address? Edited July 10, 2021 by TGP 1 Link to comment Share on other sites More sharing options...
Jason Zavoda Posted July 10, 2021 Share Posted July 10, 2021 1 minute ago, TGP said: I might have a solution for you… …it involves using a plus sign. Then they should spell the process out 1 Link to comment Share on other sites More sharing options...
ksbsnowowl Posted July 10, 2021 Share Posted July 10, 2021 18 minutes ago, Jason Zavoda said: Then they should spell the process out It was spelled out in this thread a few days ago. Here’s a screenshot. 5 1 Link to comment Share on other sites More sharing options...
TGP Posted July 10, 2021 Share Posted July 10, 2021 9 minutes ago, Jason Zavoda said: Then they should spell the process out Sometime on July 5th or 6th they learned the the Pledgemanager software has some limitations. It uses email addresses to ID accounts and an account can only have one status (still open; shipped; closed out). Here is what you could try: Where Original PM Account Was this email: Zavoda788JSN@gmail . com Register A New PM Account With this email: Zavoda788JSN+B5pm55@gmail . com The pledge manager will consider those different email addresses. Gmail will consider them the same address (the one with +b5pm55 is just considered a tag?) The plus sign is vital / required. Don’t use any periods after the plus sign. @ksbsnowowl Or maybe you could use a period / not enough of a tech guru to be sure. 4 Link to comment Share on other sites More sharing options...
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