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Reaper Bones 5: Enthusiasm and Commentary thread


ladystorm

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13 minutes ago, Cyradis said:

I do have one worry about shipping...

 

Is UPS even going to tell me that a package is coming to me? After they failed to tell me about those legal documents, I don't particularly trust them. Not sure my loot will fit well on my bicycle if I have to go pick it up at the shop.

UBER?? "Hey can you pick up me and a few hundred of my friends"  ...ok maybe not

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According to Reaper Rooms Instagram, shipping from the UK hub has begun :bday:

No words on whether or not they follow wave order/ pick UK or EU first or mix them though. Apparently they'll have to pick roughly 2700 orders and have everything they need on hand.

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So before I reach out to Reaper about a potential problem I want to ask to see if anyone else is in this situation. Wave 1, low number, closed out initial pledge on day 1. No shipping notification.

 

I don't really care when it gets shipped, but it seems like I should have received some sort of notice by now. I'm concerned that there was either a problem with me ordering somehow, or that there may be a problem receiving shipping notifications. And the reason I'm concerned is that my neighborhood has a serious porch pirate issue so I need as much lead time as possible to arrange to have someone here when they arrive. I figure if there is a problem with not getting a notification Reaper could probably help me track down a tracking number. 

 

So what do you all think? Reach out to the busy folks at Reaper and see what's up, or sit tight and hope for the best? Also, sorry if this has been addressed in previous posts. I skimmed the last several pages looking for some sort of official statement but didn't see anything from one of their employees or a mod addressing this issue. Cheers all and thanks (I'm still super excited by the way!).

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9 minutes ago, Thoramel said:

So before I reach out to Reaper about a potential problem I want to ask to see if anyone else is in this situation. Wave 1, low number, closed out initial pledge on day 1. No shipping notification.

 

How big was your order and did it have any of the items from The Final Container or one of the ships?  If you only had a Core Set, I believe most of those went out the first week.  If you had one of the Missing Items or a ship then they didn't start packing those until this week.  Stuff has not been going out in Wave order. 

 

 

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17 minutes ago, Thoramel said:

 

So what do you all think? Reach out to the busy folks at Reaper and see what's up, or sit tight and hope for the best? Also, sorry if this has been addressed in previous posts. I skimmed the last several pages looking for some sort of official statement but didn't see anything from one of their employees or a mod addressing this issue. Cheers all and thanks (I'm still super excited by the way!).

You are not alone. For various reasons some  wave 1  orders may  not have been shipped . Unless you really want to dig up some bad blood my advice is to wait til next week. Many (including myself ).. in wave 1 are waiting still.

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7 minutes ago, Inarah said:

 

How big was your order and did it have any of the items from The Final Container or one of the ships?  If you only had a Core Set, I believe most of those went out the first week.  If you had one of the Missing Items or a ship then they didn't start packing those until this week.  Stuff has not been going out in Wave order. 

 

 

 

I mean, I didn't get one of everything, or ten of anything (except maybe the disapproving hand), but it's still a fairly large order and I do believe it had some of the missing container items. I wouldn't have even worried about it but saw they sent out a kickstarter update last night that seemed to state they were pulling in wave order again from the time they received it. Oh well, if that isn't the case I guess I sit and wait. 

 

1 minute ago, amuller33 said:

You are not alone. For various reasons some  wave 1  orders may  not have been shipped . Unless you really want to dig up some bad blood my advice is to wait til next week. Many (including myself ).. in wave 1 are waiting still.

 

Yeah, no bad blood here. Even if I were to send out an inquiry it would be polite. No reason to get bent out of shape at this point. 

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38 minutes ago, Thoramel said:

So before I reach out to Reaper about a potential problem I want to ask to see if anyone else is in this situation. Wave 1, low number, closed out initial pledge on day 1. No shipping notification.

 

Hi, Thoramel,

 

Log into the Pledge Manager (big button on the Kickstarter campaign page), and click on Order History at the upper right. If they've already shipped, you should see tracking number(s) near the top, above your list of ordered items.

 

Also, sign up for UPS My Choice if you haven't already. That way, you'll get notifications when UPS has packages for your address, even if the Reaper emails don't reach you.

 

They said this afternoon on the Twitch stream (and I may be misquoting the specifics, but the gist should be right):

 

While they had thought they were pulling in Wave order, there were big discrepancies; in particular, many of the ship orders didn't seem to be queueing up properly.

 

So they reset the system today in order to fix an issue, and have spent much of today catching up on orders that included either of the Ships, and possibly also on other very large orders. So especially if your order was big and/or had a ship, it likely would get pulled today at the earliest.

Edited by Cintra
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I'm also wave 1, first order placed within 10 minutes of the pledge manager opening, with no shipping yet, you're not alone.

 

I have the dragonfolk and rune wights, so i was waiting on the final container, and I also have a ship, so I'm further delayed by whatever shenanigans their system was up to since receiving the container. Tune in tonight if you can, I assume they'll be shedding as much light on the situation as they can.

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27 minutes ago, Cintra said:

Log into the Pledge Manager (big button on the Kickstarter campaign page), and click on Order History at the upper right. If they've already shipped, you should see tracking number(s) near the top, above your list of ordered items.

 

Also, sign up for UPS My Choice if you haven't already. That way, you'll get notifications when UPS has packages for your address, even if the Reaper emails don't reach you.

 

Thanks! I was not aware the pledge manager would show if an order shipped, that is seriously handy to know. I've got UPS My Choice but it can be iffy at best. For instance I received a package on the 3rd of this month and it didn't show up in there until the 5th. So even though it can be a pretty good tool, I don't completely trust the info from there. 

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