lexomatic Posted July 12, 2022 Share Posted July 12, 2022 Well it's been a few months since stuff has been received and sent off to the 3rd party fulfillment place and.. no news. Other than the fulfillment company is backed up from all thr KS delays. Looks like people who got in on this will be behind their follow up metropolis that monster is fulfilling themselves? Maybe soon, maybe not. No idea how this is going to work or if they've even started. Not even a monthly update. Getting pretty frustrated. 1 2 Quote Link to comment Share on other sites More sharing options...
Adrift Posted July 12, 2022 Share Posted July 12, 2022 They did an update on July 1st that they’d post an update when their fulfillment partner was beginning to ship orders, which wouldn’t start till after July 4th. If August 1st hits and there’s no update… Quote Link to comment Share on other sites More sharing options...
lexomatic Posted July 12, 2022 Share Posted July 12, 2022 57 minutes ago, Adrift said: They did an update on July 1st that they’d post an update when their fulfillment partner was beginning to ship orders, which wouldn’t start till after July 4th. If August 1st hits and there’s no update… I must have missed that. Oh well. It would be nice to know if they've even started pulling and prepping orders. Just feels gross that they're so hands off once it's out the door. Yes there's good reason that things are a year late, but also it's been months since the product was delivered and.... zip. The retail customer service is VERY different, which is maybe what makes this so frustrating. Quote Link to comment Share on other sites More sharing options...
Adrift Posted July 12, 2022 Share Posted July 12, 2022 They had explained that their orders batches were incorrect when delivered form China and that they’d needed to make some stuff in house. It was vague as could be, but they also then had to paint it all. No mention on a specific number of units or anything tangible like that. It’s about a year overdue. what sucks is that I have all this unpainted stuff from my Dwarven Forge Wildlands pledge, and haven’t painted any of it bc I want to see how much of this Ice Wilds stuff I have. If I could use a couple more snow-themed trees, bare or coniferous, I’d like to make that call after I see how much snowy stuff I’m getting from this. It’s been so long I literally can’t remember. Plus, I want to see it on a table/battle mat and decide how it looks with respect to numbers of trees, etc. 1 Quote Link to comment Share on other sites More sharing options...
ksbsnowowl Posted July 14, 2022 Share Posted July 14, 2022 (edited) Someone posted today in the KS comments that he had received his pledge. It was shipped from “Flying Cloud.” Edited July 14, 2022 by ksbsnowowl 1 Quote Link to comment Share on other sites More sharing options...
Adrift Posted July 14, 2022 Share Posted July 14, 2022 Mine arrived today out of the blue! UPS lady dropped it off at my door. I didn’t receive any kind of shipment notification or anything. 1 1 Quote Link to comment Share on other sites More sharing options...
lexomatic Posted July 15, 2022 Share Posted July 15, 2022 (edited) 20 hours ago, Adrift said: Mine arrived today out of the blue! UPS lady dropped it off at my door. I didn’t receive any kind of shipment notification or anything. THat's annoying. In Canada, they're using DHL smart post, and last mile is Canada Post from what I've been told. But it's VERY frustrating that there's no notice. Back 1 month ago I was told they hoped it would arrive before I leave for my trip. I have someone coming twice a day while away and would prefer not to hold mail, so knowing something is on the way would be good Edited July 15, 2022 by lexomatic Quote Link to comment Share on other sites More sharing options...
Talae Posted July 18, 2022 Share Posted July 18, 2022 Just got my shipping notice email but the info says it was shipped out early last week and is already in my city. Quote Link to comment Share on other sites More sharing options...
lexomatic Posted July 18, 2022 Share Posted July 18, 2022 35 minutes ago, Talae said: Just got my shipping notice email but the info says it was shipped out early last week and is already in my city. I got a reply " We are waiting confirmation whether or not they want us to handle non-US fulfillment. Its safe to say that you wouldn’t be receiving a delivery from us next week. If we do end up shipping to Canada, it will be via a duty paid method." So this looks to be completely in limbo and I'm never backing MFC again. 1 Quote Link to comment Share on other sites More sharing options...
Adrift Posted July 19, 2022 Share Posted July 19, 2022 I got a notice in my email today that mine had shipped. I was like, “cool, it’s already unboxed and up on my shelves ready for deployment” 😂 1 2 Quote Link to comment Share on other sites More sharing options...
lexomatic Posted July 20, 2022 Share Posted July 20, 2022 No reply re Canadian fulfillment yet 1 Quote Link to comment Share on other sites More sharing options...
Talae Posted July 21, 2022 Share Posted July 21, 2022 Mine arrived yesterday. 2 Quote Link to comment Share on other sites More sharing options...
lexomatic Posted July 22, 2022 Share Posted July 22, 2022 I would've appreciated an email in 4 days at least acknowdging an issue and saying "we're working on it" or "here's our post about it in case you missed it." Just nothing. And if Canadians we're going to be treated differently for shipping that should've been mentioned. And I was about to post in kickstarter but 4 hours ago there was a response that they are finalizing international distribution. 😕 1 Quote Link to comment Share on other sites More sharing options...
Grumpy Gnome Posted July 25, 2022 Share Posted July 25, 2022 On 7/22/2022 at 7:27 PM, lexomatic said: I would've appreciated an email in 4 days at least acknowdging an issue and saying "we're working on it" or "here's our post about it in case you missed it." Just nothing. And if Canadians we're going to be treated differently for shipping that should've been mentioned. And I was about to post in kickstarter but 4 hours ago there was a response that they are finalizing international distribution. 😕 Still “finalizing international distribution”? I have to admit I am disappointed that has not already been sewn up with all the other delays. Quote Link to comment Share on other sites More sharing options...
ksbsnowowl Posted August 17, 2022 Share Posted August 17, 2022 Just got a shipping notification from Flying Cloud. My rewards should arrive tomorrow, supposedly. 1 Quote Link to comment Share on other sites More sharing options...
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