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Randomness XVIII: Ex-Vee-Triple-Eye


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25 minutes ago, kristof65 said:

I would have used the actual city name/post code if it had been a large city like Calgary or Edmonton, or even a substantial suburb. But given that the real town has a population of less than 20k, I thought it better that I not use the actual name. 

I'd recommend against actual postal codes too, since they're rather narrow, and so in that case could very easily wind up accidentally revealing the customer. 

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28 minutes ago, WhiteWulfe said:

I'd recommend against actual postal codes too, since they're rather narrow, and so in that case could very easily wind up accidentally revealing the customer. 

Yeah, I changed that, too. 

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So someone, or more likely several someone's, have acquired my identifying information and has tried to open several credit card accounts. We have a service that monitors our credit agency inquiries and shut each attempt down the same day, and have now frozen our credit with all three agencies. As a form of petty revenge, the rapscallions have signed us up for a slew of mailing lists from commercial web sites. I think it's time to sunset my main email account and move everything to another. Oh,  bother.

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2 hours ago, Chaoswolf said:

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I had a robot phone system call and ask for my birthdate.    After it's failure to understand me three times it hung up on me instead of turning the call over to a live human capable of understanding actual human speech.

Things aren't going to the dogs, dogs are smarter than that.

GEM

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6 minutes ago, Green Eyed Monsty said:

I had a robot phone system call and ask for my birthdate.    After it's failure to understand me three times it hung up on me instead of turning the call over to a live human capable of understanding actual human speech.

Things aren't going to the dogs, dogs are smarter than that.

GEM

 

My electric company has a lady robot voice that sez: "Oh, you don't have to press buttons…!  I can understand complete sentences."

 

No she can't. And…

I WANT TO PRESS BUTTONS

<_<

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6 hours ago, kristof65 said:

<sigh> Just got an email from a site trying to pay a bill. The bill is for something that was sort of ordered through me, but is not our part - I put her in touch with the manufacturer of said part.  She sent in a check to the manufacturer, but it was returned to her, so she sent ME a scan of the envelope.

It's not even a bill due to us, but I think I know why it was returned to her.  Probably because her addressed envelope said  "Walker BOL"  and not "Walker Hill AB B0L 7Y2"

 

(note: I didn't use the real city or post code here - I just made something up that looked similar.  So if you Canucks are confused about where Walker Hill AB is, that is why.)

 

Sad how many Americans not only can't recognize a properly formatted Canadian address, but apparently won't even bother to double check before mailing something off. 

 

 

Meanwhile, in Germany... I once got an email confirming my address from a terrain maker. Just the name, box #, town and PO code. That's really it. Some of the international once can be quite complex. 

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22 minutes ago, TGP said:

 

My electric company has a lady robot voice that sez: "Oh, you don't have to press buttons…!  I can understand complete sentences."

 

No she can't. And…

I WANT TO PRESS BUTTONS

<_<

The stupid smart* people who are in charge of these systems need to be dinged [as in a Gibbs style upside the head whack] each time their system fails to understand a human voice input.  When they are diagnosed as having been concussed they  get to submit their plan on how the system needs to be fixed.

Lather - Rinse - Repeat  until they actually get it right.

GEM

 

*Stupid Smart is when they have been educated beyond their ability to actually think rationally and reasonably.

This includes any person working in the computer field who places their faith in hardware and software not screwing up at some point, and doing so in a manner unforeseen by the designers/programmers until stress tested to it's ultimate limits.

Those who work with computerized systems such as @kristof65 can attest to the validity of my assertion.

Edited by Green Eyed Monsty
Tentacles
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3 minutes ago, Green Eyed Monsty said:

The stupid smart people who are in charge of these systems need to dinged [as in a Gibbs style upside the head whack] each time their system fails to understand a human voice input.  When they are diagnosed as having been concussed they  get to submit their plan on how the system needs to be fixed.

Lather - Rinse - Repeat  until they actually get it right.

GEM

 

You are much too kind. 

When Emperor Pendrake's Inquisitorial Army gets around to having a word with them, the Inquisitors in Charge will be far less kind . . .

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13 minutes ago, Chaoswolf said:

I hate pressing buttons, and I don't want to talk my way through your annoying automated system, either. Connect me to a real live human being NOW, please. 

If it were up to me it would be the law that any automated phone system capable of being accessed outside of a company PBX must have human priority paging as a top level function on button Zero.  If you can't page a human by pressing button zero then the system is subject to fine for every day it remains out of compliance, and that fine is applicable to every phone number and every line of the system.

GEM

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