WhiteWulfe Posted August 16, 2022 Share Posted August 16, 2022 2 hours ago, TGP said: The worrying part is… Exactly what problem are we trying to solve??? You haven’t met this bot. When you do that it responds in a sickly sweet simpering female voice: ”Oh you don’t have to press buttons, I can understand complete sentences. What would you like to do?” I just start alternating between swearing and "customer care". Most systems I've had to deal with understand pretty quickly I want a human. Annoyingly that percentage is going down every year. Sorry robot, you can do some things, but when it's trying to fix an issue on my account that requires full verification and eighteen steps you definitely can't do it. Jeez, the humans on the other end never seem to be able to get it to stick either (I've had to call four times now to have ~my~ number set as the primary contact. Who do they call a month later? Hubby for some reason) 7 Link to comment Share on other sites More sharing options...
Green Eyed Monsty Posted August 16, 2022 Share Posted August 16, 2022 4 hours ago, Pezler the Polychromatic said: Let the Games Begin! GEM 7 Link to comment Share on other sites More sharing options...
Moderator Chaoswolf Posted August 16, 2022 Moderator Share Posted August 16, 2022 Saw it yesterday afternoon. 6 Link to comment Share on other sites More sharing options...
Cygnwulf Posted August 16, 2022 Share Posted August 16, 2022 Yay, Halloween memes, that means I have permission to start the halloween movie marathon. 11 hours ago, Corsair said: For @kristof65, this made me think of you. That is someone who's been ignoring a lot of noise for a long time...... 1 5 Link to comment Share on other sites More sharing options...
Great Khan Artist Posted August 16, 2022 Share Posted August 16, 2022 So I went to the outdoor store in Red Deer on Saturday. They let you take your doggy in, which was great because it was too hot to do a proper shop otherwise. We bought a compass, because we thought it would be fun to learn to read maps properly. We also came home with a whole bunch of free catalogues and other accutrements. We get to the lake, and I'm like, the damned thing doesn't point north! So I show Mumsy. She's like, no, it points north, that's west, that's where the storms come from, remember? Good thing I didn't take it back and tell them it doesn't work. But in my defense, something in my car messes it up. 7 Link to comment Share on other sites More sharing options...
kristof65 Posted August 16, 2022 Share Posted August 16, 2022 10 hours ago, Chaoswolf said: I haven't tried that one yet. I just start repeating "I want to talk to a human being" over and over, adding as much hatred and venom as possible each time I am forced to repeat that phrase. I do similar, only I say "customer service" over and over. I haven't had to call them in a while so I don't know if this still works, but FedEx had a shortcut my sales rep told me about - "Customer Advocate Team" - would send you direct to a customer service rep - well, as soon as the system recognized what you said, which wasn't always on the first try. Apparently a lot of systems had these shortcuts, but companies have stopped giving them out and/or have been removing them. The tech support part of me understands why - as some of my rants here can confirm, we get a lot of stupid calls that are simply because people can't be bothered to read and/or learn. OTOH, when I need to talk to someone at a company, I've generally exhausted all their other resources first. 2 minutes ago, Great Khan Artist said: So I went to the outdoor store in Red Deer on Saturday. They let you take your doggy in, which was great because it was too hot to do a proper shop otherwise. We bought a compass, because we thought it would be fun to learn to read maps properly. We also came home with a whole bunch of free catalogues and other accutrements. We get to the lake, and I'm like, the damned thing doesn't point north! So I show Mumsy. She's like, no, it points north, that's west, that's where the storms come from, remember? Good thing I didn't take it back and tell them it doesn't work. But in my defense, something in my car messes it up. I used to love using a compass and topographic maps to navigate when I was in Scouts. I wonder where my old compass is? I don't recall my compass being messed up too much while in a car - is your car a hybrid or EV by any chance? I know large chunks of steel can throw them off if it's been magnetized, but I'm wondering how bad batteries and/or a large electric motor would effect them. 5 Link to comment Share on other sites More sharing options...
Great Khan Artist Posted August 16, 2022 Share Posted August 16, 2022 3 minutes ago, kristof65 said: I used to love using a compass and topographic maps to navigate when I was in Scouts. I wonder where my old compass is? I don't recall my compass being messed up too much while in a car - is your car a hybrid or EV by any chance? I know large chunks of steel can throw them off if it's been magnetized, but I'm wondering how bad batteries and/or a large electric motor would effect them. We think it's the car compass or the auto start that's messing it up. 6 Link to comment Share on other sites More sharing options...
Cranky Dog Posted August 16, 2022 Share Posted August 16, 2022 (edited) Dental appointment this morning went really well. X-rays, tartar cleaning, polishing, and they ground down one of my teeth with a filling that wasn't a perfect fit (much better now). Overall, my mouth and teeth are quite healthy. Even though I have plenty of old fillings that one day will need replacing, they're still good. Next appointment in 1 year. 17 minutes ago, Great Khan Artist said: So I went to the outdoor store in Red Deer on Saturday. They let you take your doggy in, which was great because it was too hot to do a proper shop otherwise. We bought a compass, because we thought it would be fun to learn to read maps properly. We also came home with a whole bunch of free catalogues and other accutrements. We get to the lake, and I'm like, the damned thing doesn't point north! So I show Mumsy. She's like, no, it points north, that's west, that's where the storms come from, remember? Good thing I didn't take it back and tell them it doesn't work. But in my defense, something in my car messes it up. I've had that happen to me too. It was a dashboard compass. Outside of the car, it would point north, but inside, it got misaligned no matter where I put it. And back then it was a regular car. Not a hybrid like my current one. On the positive, I do know how to roughly find north/south with the sun and a watch (or just knowing the time). Edited August 16, 2022 by Cranky Dog 7 1 Link to comment Share on other sites More sharing options...
Moderator Chaoswolf Posted August 16, 2022 Moderator Share Posted August 16, 2022 IT'S NATIONAL RUM DAY!!! 1 5 Link to comment Share on other sites More sharing options...
TripleH Posted August 16, 2022 Share Posted August 16, 2022 10 minutes ago, Chaoswolf said: IT'S NATIONAL RUM DAY!!! Are you going to leave any for the rest of us?? 7 Link to comment Share on other sites More sharing options...
Moderator Chaoswolf Posted August 16, 2022 Moderator Share Posted August 16, 2022 You'd better be quick. 6 Link to comment Share on other sites More sharing options...
PaganMegan Posted August 16, 2022 Share Posted August 16, 2022 11 hours ago, WhiteWulfe said: I just start alternating between swearing and "customer care". Most systems I've had to deal with understand pretty quickly I want a human. Annoyingly that percentage is going down every year. Sorry robot, you can do some things, but when it's trying to fix an issue on my account that requires full verification and eighteen steps you definitely can't do it. Jeez, the humans on the other end never seem to be able to get it to stick either (I've had to call four times now to have ~my~ number set as the primary contact. Who do they call a month later? Hubby for some reason) I can tell that you are upset about this, Dave. 8 Link to comment Share on other sites More sharing options...
Serenity Posted August 16, 2022 Share Posted August 16, 2022 RTB Pro-Tips! SKU#30008 Elf Wizard, Alaedril! 8-16-22. Started at 11:34 AM. https://www.twitch.tv/reaperminiatures 4 Link to comment Share on other sites More sharing options...
Cygnwulf Posted August 16, 2022 Share Posted August 16, 2022 3 hours ago, kristof65 said: The tech support part of me understands why - as some of my rants here can confirm, we get a lot of stupid calls that are simply because people can't be bothered to read and/or learn. OTOH, when I need to talk to someone at a company, I've generally exhausted all their other resources first. Sadly, I think we're in that minority of people who are the ones suffering for other peoples broccolihattery, since I guarantee you that there are probably large numbers of people who would use those tricks to get basic troubleshooting help. I noticed for one company I have to call from time to time here, before it forwards you to an operator, it actually asks you "Many problems can frequently be resolved by rebooting your device. before I transfer you, have you already attempted this step?" and actually wants you to confirm verbally or with a press of 1 for yes or 2 for no and will actually ignore 0 and ask again..... 8 Link to comment Share on other sites More sharing options...
Pegazus Posted August 16, 2022 Share Posted August 16, 2022 Just found a horrid website design for my phone. Was looking at a financial campaign on MMF, and thought the screen was locked up. No, there is just a top menu and a bottom menu that are immovable. That left about five pixels left to display the content. Uh huh. They better hope I remember to look when I get back to the desktop. 7 Link to comment Share on other sites More sharing options...
Recommended Posts