Jump to content

Randomness XVIII: Ex-Vee-Triple-Eye


Recommended Posts

  • Replies 15k
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

9 minutes ago, kristof65 said:

<sigh> paraphrasing a conversation I'm currently having: 
 

Customer: The printer is not working!

Me: What happens when you do X? What happens when you do Y? What happens when you do Z?

Customer: the printer is not working!!

Me: I understand that, but what happens when you do X? What happens when you do Y? 

Customer: the printer is not working!!!

Me: I get that, but in order to troubleshoot to the problem, I need to know what happens when you do X? 

 

Similar frustration energy, albeit an internal customer:

Them: We need you to estimate how many hours it will take to incorporate this new design into yours.

Me: Okay, what's the new concept?

Them: Could need a half inch more space, or you might need to redesign everything.

Me: Uh... Okay. I will give you the estimate for a full design.

Them: No! The full redesign won't happen.

Me: Okaaay. What's the concept you want me to estimate then?

Them: We told you. Maybe a half inch or maybe a full redesign.

Me: I can't estimate something without a concept.

Senior Manager: Darin's right. Engineering can't estimate such a nebulous concept.

Them: We'll do a meeting.

During the meeting:

Them: So. We don't have a concept. So, we need you to estimate things.

Me: I can't estimate without a concept.

Them: Well, assume that we'd need a half inch of space.

Me: Okay. See? I can do that.

Them: And also, it might be a full redesign.

 

And you can imagine the sounds of all the heads banging up against any available hard surface.

 

Finally got them to see reason, of a sorts. Will give them the estimate for a full redesign, and they can cross things off as they develop their concept.

  • Sad 10
Link to comment
Share on other sites

7 minutes ago, Pegazus said:

 

Similar frustration energy, albeit an internal customer:

Them: We need you to estimate how many hours it will take to incorporate this new design into yours.

Me: Okay, what's the new concept?

Them: Could need a half inch more space, or you might need to redesign everything.

Me: Uh... Okay. I will give you the estimate for a full design.

Them: No! The full redesign won't happen.

Me: Okaaay. What's the concept you want me to estimate then?

Them: We told you. Maybe a half inch or maybe a full redesign.

Me: I can't estimate something without a concept.

Senior Manager: Darin's right. Engineering can't estimate such a nebulous concept.

Them: We'll do a meeting.

During the meeting:

Them: So. We don't have a concept. So, we need you to estimate things.

Me: I can't estimate without a concept.

Them: Well, assume that we'd need a half inch of space.

Me: Okay. See? I can do that.

Them: And also, it might be a full redesign.

 

And you can imagine the sounds of all the heads banging up against any available hard surface.

 

Finally got them to see reason, of a sorts. Will give them the estimate for a full redesign, and they can cross things off as they develop their concept.

AAARRRRRGHHHHHHHHHHH!  I feel the pain!

 

Turns out I may have given this guy too much credit, in that based on his original statements, I assumed he knew how to test for X. I finally realized he and I may be using the same term for entirely different things.  Sent him one of my video explanations.  We'll see if that changes anything. 

  • Like 6
  • Haha 1
  • Confused 1
  • Sad 1
Link to comment
Share on other sites

1 hour ago, kristof65 said:

<sigh> paraphrasing a conversation I'm currently having: 
 

Customer: The printer is not working!

Me: What happens when you do X? What happens when you do Y? What happens when you do Z?

Customer: the printer is not working!!

Me: I understand that, but what happens when you do X? What happens when you do Y? 

Customer: the printer is not working!!!

Me: I get that, but in order to troubleshoot to the problem, I need to know what happens when you do X? 

Are you dealing with a Vogon ?

 

GEM

  • Like 5
Link to comment
Share on other sites

17 minutes ago, Green Eyed Monsty said:

Are you dealing with a Vogon ?

 

GEM

Doubtful, Vogons are bureaucratic to a fault, they'd follow the instructions exactly to the letter, even if they knew that one of the instructions might cause something bad to happen. (maybe even especially then).  And then write some horrible poetry at your expense.

  • Like 2
  • Thanks 1
  • Haha 8
Link to comment
Share on other sites

1 hour ago, kristof65 said:

Not sure. I might be the Vogon today. Given the way I'm making every[one](?) cross their T's and dot their i's for troubleshooting today. 


Trying to fix/understand sentence. 

  • Like 3
Link to comment
Share on other sites

5 hours ago, Cygnwulf said:

Doubtful, Vogons are bureaucratic to a fault, they'd follow the instructions exactly to the letter, even if they knew that one of the instructions might cause something bad to happen. (maybe even especially then).  And then write some horrible poetry at your expense.

I kept hearing a Vogon proclaiming "Resistance is Futile!"  with every repetition of "The printer is not working!"

 

GEM

Edited by Green Eyed Monsty
  • Haha 4
Link to comment
Share on other sites

4 hours ago, Froggy the Great said:

I always cross my Is and dot my Ts.


ī ī ī t t t  Sadly, my keypad is only capable of the first half of that.  SPÜÜ would officially approve of a t glyph with ümläüts if such a thing were ever created. 

  • Like 6
Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

×
×
  • Create New...